DeLonghi Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support


Run a 50/ 50 vinegar & distilled water solution through it. Only use distilled or bottled, purified drinking water from now on.

DeLonghi EC155... | Answered on Oct 09, 2019


DeLonghi "Insert infuser assembly" error



Easy Fix - Delonghi Coffee machines which have built-in coffee grinders often suffer from a problem that produces an error, "Insert infuser assembly" that appears at random times.

The problem is usually caused by distortion of infuser lifting mechanism limit switch mounting (Orange colored plastic)!

The mounting is very close to the water heater so with heat and pressure from the infuser lifting mechanism the mounting gets bent over time. The switch mounting (Orange colored plastic) gets permanently distorted so the striker arm on the lifting assembly only just presses the micro switch button causing the error message "Insert infuser assembly".

To easily fix the problem on ESAM 5500 machines and should work on other similar machines:-


    1.Unplug the machine and remove the rear cover screws and remove.

    2.Slide out the two side covers.

    3.Remove the grinder lever screw in the top cover coffee bean compartment.

    4.Carefully lift the top cover pushing it slightly back so it does not stick under the front cover (you may have to loosen the 4 front cover screws on the side).

    5.The limit switch is clearly visible on the top (see photos).

    6.Wedge some insulated material (wood, plastic etc, I used bamboo) between the heater assembly and the switch mounting so the switch is in a VERTICAL position. The thickness of the packing is around 3-4mm (see photo).

    7.Re-assemble the machine and enjoy your coffee. JTS

    Alwar, Rajasthan

    India




delonghi-magnifica-always-asks-insert-chcjp2nsp02f3n1slazwqlpw-3-0.jpg

DeLonghi EAM3500... | Answered on Sep 21, 2019


Obvious question really, but is the power turned off? You cannot get the infuser out if the power is on. Or has it been reinserted recently, and incorrectly? The only time I have known of issues getting them out is if the power is on, or if the power went out when it was not parked, in which case turn the power back on it, let it go through the warm up cycle, then turn it off again, let it shut down, then remove the infuser

DeLonghi Intensa... | Answered on Sep 19, 2019


Possible cause is the vertical 'screw' shaft that the brew unit moves up & down on. Best have it checked out by a repair shop as there is little you can do unless you have had one of these apart before - not recommended.

DeLonghi Prima... | Answered on Sep 15, 2019


steam inside the milk

DeLonghi... | Answered on Sep 04, 2019


leave the power point turned on.
turn off machine at the power switch (on the unit)
This should bring the unit down....or
Turn off completely unit and power point and the just turn on the power point...this should bring the unit down

DeLonghi Coffee... | Answered on Sep 02, 2019


I had that problem once when I ground my coffee too fine? Perhaps your grounds are too fine or your packing too much in. Try a bit courser grind and maybe not so much and not stamp it too hard? Hope that works!

DeLonghi EC155... | Answered on Aug 21, 2019


TYPICAL FAILURE OF THIS MACHINE = THERMAL FUSE MALFUNCTION.
WHERE ARE THE THERMAL FUSES: There are 2 thermal fuses under the coffe tray and 1 fuse under the espresso boiler. (YOU WILL HAVE TO REMOVE THE BOTTOM COVER OF THE MACHINE). What this fuse does is regulate the temperature of the heating element so that everything doesn't melt (yep, I tried to bypass the fuse and found out the hard way..testing...testing..). Anyway, replacement for these thermal fuses are sold at RADIO SHACK for about $2.00. (Yep, only $2.00) If you open the bottom cover of the coffee maker and you will see the 2 fuses, they look like resistors. they are covered in a plastic tube to prevent damage. Clip them off I used a small wrench(radio shack) to pry open the small clamps that hold them, replaced them, then reclamped the new fuse back on.
REPLACEMENT FUSES: The thermal fuses have the watts/Amps and temperature stamped on them. There is 1 part that I use and has been working well for over a year ( over a year, yes this machine can last a long time!!).
The part # is Labeled - Raido Shack 270-1321 Thermal Fuse 438°F (226°C) 250VAC 10A (For heating devices like coffee makers and hair dryers). The temperature may vary + - a few degrees° on the label, from what I have seen.

HOW TO TEST THERMAL FUSES: These fuses are not only used for temp control but they also close the curcuit. If the fuse blows then it is open and will not heat. I use my ohmeter (put 1 prong at each end of the fuse) and if it reads open it means that the thermal fuse is bad, it has blown, there is no current running through it. I believe a light meter can check for continuity also and are much cheaper. Test by putting the test leads at each end of the fuse (1 prong at each end).If the light turns on then you are good, getting continuity. If you cannot get no light then it is bad. You can test your light fuse with a simple wire, touch each end and the light should go on, cut the wire in the middle and no light!!easy.
fyi. If your coffee does not get hot enough the fuse may need to be replaced also.
HOW TO READ THE OHMETER.


Know that a reading of OL means "over limit." That means the resistance is off the charts, and you have a break in the circuit. If you got an OL reading for the plug wires, you'd know there was a broken wire that needs replacing. In this case, we got an OL reading because the light switch is in the "OFF" position.

Read more: How to Use an Ohmmeter ' eHow.com http://www.ehow.com/how_2282412_use-ohmmeter.html#ixzz0zwX1LcJD



Consider that a low reading, anywhere from 0 to .5, indicates very little to no resistance. This means there's a continuity of current in the circuit. This is the reading you should get

Read more: How to Use an Ohmmeter ' eHow.com http://www.ehow.com/how_2282412_use-ohmmeter.html#ixzz0zwXjz6C0

DeLonghi BCO120T... | Answered on Jul 19, 2019


It sounds to me like you may have a clog in your generator or coffee boiler. It sits directly on top of the unit under your stainless steel plate. There is valving and tubing set up in it and they do tend to clog up over time from either scale or coffee grinds.

Garrett
Espresso Tech

DeLonghi... | Answered on Jul 18, 2019


have you tried cleaning it as described in your user manual,, can you hit the button for regular grind? there are alternatives, a coffee grinder if failry cheap at 10 dollars US,,

DeLonghi... | Answered on Jul 18, 2019


If you have a self fill cup you can, use that empty, and run CLR or vinegar through it, then several pure water through it.
Also there is this video.
https://youtu.be/7-7mylcgVCk

DeLonghi Coffee... | Answered on Jul 14, 2019

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