Sebo Automatic X1 Bagged Upright Vacuum Logo
Posted on Jun 05, 2009
Answered by a Fixya Expert

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Full bag clog light

I have the sebo X4 extra, the bag full clog light keeps coming on. There are no clogs in any parts and it has full suction. Machine automaticly shuts off after 30 seconds with the full bag/clog light lit very frustrating! I even replaced all filters & bag, took better brush off so I could get a real good look just in case I missed something.

  • f4mlatir Jun 05, 2009

    Thank you, I've done all those things so I'll have to bring it in to have the m board checked. I think it isn't a year old yet, I'll have to check on that.
    Thanks again

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1 Answer

Vacuum Medic

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  • Expert 108 Answers
  • Posted on Jun 05, 2009
Vacuum Medic
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Joined: Jun 05, 2009
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1.If your sebo is less than five years old, you have a reciept, and are not using it commercially, in most cases this machine will still be under factory warranty. To locate
an authorized sebo dealer simply call sebo or use the dealer locator on their website.

2. If it is no longer under warranty:
First i would pick up something small such as a balled up gum wrapper and make sure it makes it to the bag, more often than not something is not checked, and its still plugged. Heres how i'd check for plugs.

  • Pull the wand out and remove it from the hose by pressing the button on the wand look through the wand
  • Remove the hose from the machine by pinching the hose clamp and pulling the hose out (it simply presses back in when you are done)
  • press on the large button below the bag compartment on the front. (its often a different color and presses difficultly) lift the bag compartment and handle off the powerhead. (replace by simply pressing the bag compartment back onto the head)
  • look down the powerhead and inspect the other areas of the bag compartment.
  • open the orange/gray door on the bottom of the powerhead and look through checking for debris.
Simply go back up through the steps to reassemble.

If your test makes it into the bag just fine and you are not plugged, the tall filter inside the bag compartment would be my next suggestion and since you changed this it should not be a problem. This leaves few possible problems. Circut board error/Sensor error would be my next step. Essentally its one in the same, but there is no great way to test them without simply replacing parts. (an expensive proposition) The local sebo dealer will more than likely have a working used board they pop in and out to check for problems. Some dealers may let you use these others will require you either buy the parts or pay for labor.

*Bad boards in sebo/windsor products are extremely rare, my bet is always on a plugged filter or plug in general. Be sure to look carefully something as small as a toothpick surrounded by carpet fuzz can set them off.

Best of Luck

  • Anonymous Mar 25, 2012

    I thought I tried everything to get rid of the clog. By following the advice above, I realized that because nothing was getting into the bag, I still had a clog. The clog ended up being in top of the wand, right where it joins the vacuum. When I separated the hose from the wand I was finally able to get rid of the pesky clog. Vacuum runs like new now. Thank you.

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What is the right bag for sebo x4

  1. First, pull out the hose, turn the unit on, check for an obstruction in the hose. (unclog and obstruction)
  2. Separate the body from power nozzle. Check for obstruction in the air hole passage.
  3. Pull and clean both filters in the unit. The inside white long carriage and the exhaust filter located above indicator panel. (nozzle body)
  4. If this is not working. think about where and how dirt is carried or passes from the front floor nozzle or through the hose.Somewhere in the unit the it is clogged. The red light censers a full bag (we know that's not the issue) or an obstruction to the normal air flow.
  5. Last Resort contact http://www.sebo.us/contact_us.aspx
  6. In closing: I've been selling and repairing vacuums for over 30 years. Of all the 5 major brands that I sell. Sebo is by far the, best product on the market.
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Check the main "kitchen roll" filter isn't clogged which is on the left hand side of the bag when the bin door is opened. There could be a clog, either behind the pick out metal grid below the filter roll, or the roll filter requires to be replaced. Can you add more info about the squeaking though? Is it a high pitched squeal all of the time or just intermittent and where it seems to be coming from - it could be excess air escaping from a pierced hose or a drive belt issue.
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Hi There,

So when this light is displaying, it's says "Bag Full or Clog" on the indicator. If you have changed the bag, and it's still showing this light, it means that you either have a clog in the vacuum, or your filters are dirty, which is reducing the suction and making the machine think that your bag is full. If your machine is actually cutting off, this indicates that your machine is definitely clogged, or something is stuck inside which is causing the motor to not get air flow, and cauing the machine to over heat. When it shuts off like this, it's a protection system that prevents any damage from happening to the motor when it can't breathe and starts to overheat.

My guess is that there is probably a clog in the machine somewhere, or the filters are dirty. Here's what you may do to diagnosis the machine, and try to isolate the clog to find out where it is in the vacuum.

Step 1. Remove the hose and wand assembly from the vacuum cleaner completely. You may do this by pressing the two tabs on the end of the hose that plugs into the vacuum cleaner:


cca2760.jpg
With the hose and the wand removed from the vacuum, it should look like this:

b7c34c5.jpg
Step 2. Now turn the vacuum cleaner on and check to see if the red light comes on while the hose and the wand have been removed. If the light comes on, then this indicates that your filter is dirty (or the PCB electric board is bad if the filter is clean) and needs to be replaced.

Step 2. Re-attach the hose and wand back on the vacuum, but just the end of the hose that goes into the vacuum cleaner, leave the wand out of the vacuum cleaner so it looks like this:


db25806.jpg
Turn the machine on now as if you were using the attachment hose to clean corners or above the floor and see if the red light comes on here. Also listen to the noise the motor makes and see if the noise changes when you put the hose back on the vacuum cleaner. If the red light appears, or if the motor makes a higher pitched noise now, then this indicates that you have a clog in your hose or wand. You may verify this by remove the hose again from the vacuum, and also removing the wand from the hose by pressing the hose release button on the wand and pulling the hose out of the wand. Look down both of the parts and see if you can see thru both sides. If you're not able to see light through the hose, or the wand, this indicates this is where the clog is. You may take a metal clothes hanger, and try removing the clog this way.

Step 3. If the red light did not display with the wand not inserted into the vacuum, put the wand back into the vacuum cleaner as if you were vacuuming the floors:


1a089d0.jpg
Turn the machine on, and see if the red light comes on in this position. If the light does come on, then this indicates that you have a clog in the bottom of the vacuum cleaner. To check and see the clog in the bottom of the machine, I find it easiest to remove the upper bag housing from the vacuum cleaner completely so you're just looking at the bottom power nozzle of the vacuum cleaner. There's a button at the bottom of the machine that is either a grey, or yellow color depending on what color your vacuum is. Simply press this button in, and lift upwards on the handle or the bag housing at the same time:


2b91587.jpg
Step 4. After the bag housing has been removed, turn the lower part of the vacuum upside down so the brushes are facing upwards. There's a little orange flap on the bottom of the machine that is actually a clog port. Almost every time there is a clog in a Sebo, this is where I typically find the clog. Open up this orange colored trap door, and look to see if you can see any obstruction or clog underneath of here:


08da832.jpg
Step 5. You may rotate the neck of the power nozzle part towards you so that you may look inside to see if you see any obstructions inside:

c034305.jpg
Step 5. You may also remove the brushes from the vacuum and look behind the brushes at the suction port, or the area where the suction goes through the vacuum to see if you see anything obstructing the suction here.

These are really the only places that the Sebo can get clogged. If you checked all of these areas, and the red light is still displaying, this means that your PC Board that controls this indicator has gone bad, and needs to be replaced. If this is the case, please just reply to this repair using the comment field, and I'll be more then happy to help you through the replacement of replacing the PCB Board.

I hope this answer was helpful to you, and you were able to find the clog and fix the problem. If you found my repair helpful, please be sure to rate the repair by clicking the 4 thumbs up icons in the top right hand corner, or by leaving feedback for me. This is really what keeps repair professionals continue to post free repair solutions rather then just the paid questions. It's really appreciated when you take the time and do this if the repair was helpful.

Thank you so much,
.
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Check the airflow tube behind the brush. This is a common place for clogs. The hose is more common, especially at elbows, like where it attaches to the tank. Another possibility is a dirty filter. Check this first to rule it out, then check the rest.
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The full bag light comes on when it is getting full or a blockage in the hose or the dirt inlet by the brush roll. Other then that, there is a circuit board called the computer controller, part #5740ER and is giving you a false reading and causing a shut down.
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Take the hose off and see if the light is still on or is it off. If it is off, then there is a clog in the hose. While the hose is off, drop something thru it and see if it comes out the other end. Press the retaining clip and the hose will disconnect. Separate the power head from the handle unit to make sure there is no clog by the brush roll. If it is still on then probably the computer controller, part # 5740ER has a problem. It is located in the power head.
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