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Posted on Oct 22, 2007
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Microwave power,timer seems to work but it does not do anything.

My otr microwave is about 10-15 years old Hotpoint counter saver. It suddenly stopped working the other day. It appears that all the controls are working and the power is on but things do not heat up in any mode. Do I need to get a new one?

Indu

  • madhavisloat Jan 06, 2008

    my microwave is only 2 yeas old and it just quit working one day. The timer still works just fine, but nothing cooks. It doesn't turn on at all when you hit start. Do I buy a new one or can this one be repaired without costing the same as a new one?

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William Miller

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  • Microwave Ovens Master 9,179 Answers
  • Posted on Oct 22, 2007
William Miller
Microwave Ovens Master
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Joined: Sep 15, 2006
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Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose conneciton on the control unit circuit board
- bad magnetron or other high voltage part

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

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It sounds like a 'Friday afternoon special'.

Reviews mention 'design issues'. Perhaps contact GE direct

https://www.google.com/search?q=GE+pvm2188sjc+problems

You are brave working inside a microwave oven, you must be an electrician or electronics engineer. This is my normal advice

https://www.fixya.com/support/r29874712-repairing_microwave_ovens

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GE microwave oven

Does the turntable rotate? If everything but this works (except no heat), you probably have a bad door switch. Here's a discussion of what's involved in replacing it: http://www.fixya.com/support/t267796-kenmore_microwave_hood_combination_over

If the turntable does rotate, I'd suspect a more significant failure, such as the transformer, capacitor, or magnetron. If it's any of these, it's time to replace the unit.
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