Logitech QuickCam Pro 5000 Webcam Logo
Posted on Oct 21, 2007
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I have installed QuickCam Pro 5000.

I receive an error message when selecting the microphone via the AUDO TUNING WIZARD. There are two choices:  The Logictech Mic Pro 5000 and something called Sigmatel Audio.  I receive an MS error message when I progress thru this sequence.  The audio reception does not register any sound during this tuning process......

 

When the Logictech cam is on, the video  registers okay, but when I attempt to adjust the sound, using the mic icon, I receive the error message and the program crashes.

 

Very perplexing. 

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1 Answer

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  • Master 589 Answers
  • Posted on Jan 08, 2008
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Joined: Jan 07, 2008
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Your PC has a Sigmatel sound card (or a sound chipset designed by Sigmatel). You will want to choose the Logitech mic for the tuning wizard. What exact error are you getting? Please be more specific with OS being used, applications, etc.

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Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
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    9952.jpg
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    9953.jpg

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If you have MSN Messenger follow below:

Windows XP
Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
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    9952.jpg
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    9954.jpg

  4. Once this process is complete, close the Windows Messenger application.
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