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You probably need to push set again or something when it appears you should be done. I have a slow cooker and they work that way. It appears to be running but you still need to push one more button or the program will stop after 15 minutes.
I have to assume we are talking about a refrigerator. The question listing is under blenders and if so that is one fancy blender.
On most refrigerators the filter is in the lower left side of the floor grill. The will be lable that says press to release. Then you turn the filter cap counter clock wise to unlock the filter. When installing the new filter you must swap the cap from the old filter to the new one then press in hard and turn Clockwise until it locks in place. (see the instruction sheet with the new filter)
The coupler - the black cylindrical piece that juts up from the motor base, and it has 6 teeth protruding inward toward the center of it - is responsible for transferring motion from the motor into the blade assembly. You physically set your jar on top of it.
If you're needing a replacement coupler for your blender, you may order it and find repair instructions at the following link:
The rubber wheel is known as the "coupler." To clarify: the coupler is a black, cylindrical rubber piece that juts out of the top of the motor base and you set the pitcher on top of it.
This part can be replaced through a Kitchenaid certified service center, where they can provide the part for you. It is a low-cost repair.
A listing of certified Kitchenaid locations may be found here:
http://caservice.kitchenaid.com/
Also, if you are interested in self repair, you may order the part and view do-it-yourself instructions here:
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