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If the light is dimming when you try to get ice (dimming then getting bright in cycles) then thisis a common problem and GE will fix it. The Main circuit board on the back goes bad causing the ice\water dispenser to quit working then eventually the fridge quits cooling. Call 800-386-1215 and tell them the problem. There is a recall for the board
At the dispenser, remove and clean the cap that covers the tube in the dispenser tray, also clean the notch where the cap sits on the tray. The tube and cap work as a syphon, and something is not seated quite right. The softener is pulled out of the dispenser when water raises the level enough to start the syphonong effect. Once the water quits going into the dispenser tray, the syphoning continues until the level gets low enough for air to get under the cap, breaking the syphon. This usually leaves very little water in the dispenser.
Best regards, --W/D--
The dispensers could be clogged with mineral deposits. If you look in your care manual it talks about a water vinegar solution that you pour into the top of the despenser, let sit, and then drain it through the back. I had a similar problem and it was because some of the water that was sitting in the top of the unit(where the gallon jug sits; under the black think) was full of frozen water which was blocking the water dispenser.
I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.
Okay. My appliance is around four years old. The first time the water quit working was about a year ago (ice cubes / dispenser was fine). I just let it go and didn't worry about it. One day months later, I found it functional again. That lasted about a month or two, then it recently quit again. Tonight, I located the water supply line coupling under the unit on the left side under the freezer door, about five inches from the hinge. I separated the coupling (push lock type) and pressed the water dispenser lever. After a few seconds, the water flowed out just fine. I re-attached the coupling, turned the freezer coldness selector to 0 (off) opened the freezer door and fetched my wife's blow dryer. I ran the dryer along the inside of the freezer door near the black door seal frrom the hinge up to the water/ice dispencer compartment. I also ran it all along the back of the dispenseer compartment to the handle side of the door as I am unsure of where the water line runs. After about ten minutes of this, I attempted to dispense water with no luck. I continued with the blow dryer until the plastic and even the door seal were very warm to the touch. I closed the door and attempted to dispense water once again, and this time it worked. I turned the coldness selector back on. This time I set the freezer to 3 and the fridge to 7. I ran several cups of water through the dispenser since it's been sitting in the line for a while before drinking any. As for the "reservoir," I don't where or if one exists, but heating up the inside of the door from hinge to dispenser worked perfectly. Hope this helps someone!
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