? Sony VAIO - PCG-GR390 ? Changed hard disk, ? Application & system recovery CD not working, its worn out. ? Installed retail ver of Windows XP ser.pack-2 ? Modem, display, LCD drivers not detected ? I downloaded the drivers files from Sony website from the link http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCGGR390#div_pos_118 and when installing the same, this error mesge shows: 1) The program is confirming the system model and software driver version, pls wait?? 2) This program is not designed to run on this computer. 3) Your computer contains wrong model information. Tried in safe mode installation, but same error mesge again. Is there any way that I get

This model Sony came installed with a 80Gb hard disk and a 40 Gb
Do a clean Windows install on this old hard drive -
Boot up with the Windows installation CD
install Windows on the hard drive
Delete the existing Windows partition
Create a new partition
Format the new partition (full format not Quick format)
Continue installing Windows.

What you are saying is like "how to listen to Bryan Adams' music on your PC without having a PC". You are gonna need atleast a OEM edition of the operating system if you want to re-install. The OEM version costs about 40 bucks on stores like ebay and Amazon.

recovery disk is not possible but you can download the driver from this link,
http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCG-GRT360ZG&region_id=1

From this link you can purchase the original Recovery Disk for your Computer.

https://servicesales.sel.sony.com/ecom/accessories/web/productSearch.do?searchOperation=partSearch&searchText=A1090634A


If you do not want to purchase the Recovery Disk then you may use some search engine like Google to search the "Recovery Disk for PCG-K33".


Good Luck!!!!!!!!!

I had a similar issue with a Sony Vaio Laptop recently and through accidental experimentation I found the system Sony system recovery utility. i was shooting for F8 to start Windows in safe mode and I believe I hit F9 by accident. I then discovered this whole menu of Sony recovery options from reinstalling individual software programs that were originally included to restoring the hard disk to the original shipped state. The latter included all original installed software and fresh out of the box Windows. I eventually did this and it did not require any recovery CD, just some time and a few clicks as it worked off of a hidden partition on the disk. I don't know if your desktop has the same stuff, but if it is fairly new, I am sure it does and you may have to scour the Sony support site or e-mail them to find the specifics for your unit.

Good Luck

PS. It did exactly what it claimed, restored to original state completely, but erased anything installed or saved since day 1.

Error loading operating system

ya i think if you call Sony then can ship you out a replacement cd cause it sounds like disk 2 is not working

I don't have PCG-GRZ610 laptop so i can't sent you the CD, but i can give you one other solution: Install your new harddrive with any CD of Windows XP Professional, enter the key number with your XP CDKEY (look of the bottom of your laptop!), then install drivers and applications which you can download them at http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCGGRZ610, active your Windows if it ask--over the internet, after that--just for backup--you can make your new OS a image with cloning/backup image software as Symantec Norton Ghost etc. GoodLuck.

Call sony, the disk is 12 bucks. I had this problem after my hard drive crashed. Be careful though, because I replaced the hard drive and it would not recognize the disk after that. Sony wanted me to pay 100 dollars to fix it.

There should be a factory image on the HD when you try restarting it. Hold down the F8 key or F10 key while its rebooting this should start the recovery process you shouldnt need a windows disk.