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Your machine probably has a thread lock which is a piece of thread caught in the hook. If this is the problem then here is the solution. Grasp the hand wheel and turn it back and forth,increasing the amount of force used each time. It should break free after about 4-6 tries sewman7
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https://www.pfaff.com > en-ca > machines
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If you can't turn the handwheel, then there is thread jamed up in the hook. You can try to rock the handwheel back and forth to try to get the thread out. If you do get it free, try to sew with it. If it won't sew properly you might have a damaged position finger or it's out of time. You'll need to take it to a PFAFF dealer.
Thank You ever so Much!!!
It worked!!
Bonnie AZ
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