Is there a recall on this product? My compressor and fan run but no water is collected. I know other Amana dehumidifiers were recalled for fire risk due to compressor overheating so I took cover off and my compressor is hot as he.. It is a Rechi compressor made in China

I couldn't find any information on a Maytag m7dh45b2a being recalled, but to be sure, you could contact Maytag for free:

https://www.maytag.com/services/contact-us.html

Account Menu Search

• Maytag Brand U.S.A.
• Services
• Contact Us

CONTACT US Save time by checking your appliance information before contacting us. Manuals and Literature
You can also visit our Product Help Page for troubleshooting tips.
Questions or comments? Here are a few easy ways to reach us.

UNITED STATES

Phone 1-800-344-1274

Hours of OperationMon-Fri: 8 a.m. - 8 p.m. EST
Mail Maytag Customer Service
553 Benson Road
Benton Harbor, MI 49022
Chat Hours of Operation Mon-Fri: 8 a.m. - 8 p.m. EST Launch Live Chat

U can find out here: https://www.cpsc.gov/Recalls/2017/Gree-Reannounces-Dehumidifier-Recall-Following-450-Fires-and-19-Million-in-Property-Damageb

I would say low on gas or bad switch/thermostat.
The compressor probably has a shutoff for low freon. You would need a set of gauges to check for that.
Bad thermostat? You'd need a ohm meter.
User error? What kinda settings or controls do you have on the control panel?
There was a recall on these in 2014 for catching on fire.
Gree Reannounces Dehumidifier Recall Due to Serious Fire and Burn Hazards...

Mary,
There is a recall on Whirlpool dehumidifiers that may cover your unit, the website lists serial numbers of units on the recall list.
Dehumidifier Recall FAQs
I assume from your question that at least the fan is running. There are many reasons why a dehumidifier is not removing water from the air. Most likely is accumulation of dust and pet hair that restricts the air flow. If you can, unplug it, take off the covers and vacuum out all the dirt from the evaporator and condenser (little radiator like parts). This website has some good blow up pictures of how it is put together and part nomenclature:
WHIRLPOOL DEHUMIDIFIER Parts Model AD25J3 SearsPartsDirect
If the air flow is restricted, the compressor has to work harder to the point that the overload gets tripped. It may or may not be resettable; it is part #10 in the diagram on this page:
http www searspartsdirect com Whirlpool Dehumidifier Parts Model AD25J3...
If you do take the covers off, check that the fan turns freely and you may want to add a drop of oil to each end of the motor if there is a place to oil it. Light oil like sewing machine oil or light engine oil will do.
You cannot really tell if the compressor is working with all of the covers on; and I cannot recommend plugging it in with covers removed because there may be open electrical connections that you do not want to touch. However if the compressor is running, the outlet tube will get hot; that is the one that goes to the condenser [radiator like bundle of tubes nearest the fan] [it may get too hot to touch]. The evaporator [bundle of tubes farthest from the fan] should start to get cold where the tiny little tube from the condenser joins. If neither is happening and you are sure the compressor is running, it is out of refrigerant [freon] and may or may not be worth fixing. If the evaporator ices up [gets covered with frost] it may be low on refrigerant indicating a leak; again it may not be worth fixing.

Your description indicates a loss of refrigerant in the dehumidifier. The metal heat exchanger above the water collector should become cold when the compressor is running - if it does not, your dehumidifier likely has lost it's refrigerant charge. You will have to take it to a certified (refrigerant handling) technician to repair. It may make more sense to replace with a new dehumidifier.

Check the CPSC website for dehumidifier recalls. they will have details of the brands/models/serial numbers of recalled units.

Have you emptied the water out of it?

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


=]]]]]]]]]]]]]]]]]]]]

compressor run but gas charge not enought
so it not very cool,and no water come out

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101