MY DVD/CD DRIVER IS NOT READING ANY DISK

Is your DVD/CD Drive appear in My Computer? Can you see it listed? If not, try these:

You may be required to go into the registry to fix this issue, so if you are not too comfortable going into the registry, you might want to get help (but I have written the instructions you can follow)

Check the Device Manager.

Start > Control Panel > Double Click the System icon > Click the Hardware Tab at the top of the box that opens > Click the Device Manager Button.

Click the [+] sign beside the category DVD/CD-ROM Drives

After clicking the [+] sign and the DVD/CD-ROMS Devices category opens up, is there a DVD Drive listed? If there is, when you right-click the DVD Drive and choose properties, does it give any error code, like Error code 39 in the grey box that appears when you choose properties?

Normally the DVD drives use the default Windows drivers. Try right clicking the DVD Drive under the DVD/CD-ROM Drives category in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error or the Drives do not show up in My Computer ("poste de travail"), it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs [+] next to the following folders

• HKEY_LOCAL_MACHINE
• SYSTEM
• CurrentControlSet
• Control
• Class
• Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**

• UpperFilters
• LowerFilters
• UpperFilters.bak
• LowerFilters.bak

First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous DVD drives.

Now download the latest driver updates for your DVD drive model from Lenovo website & install it.

Also check on Lenovo website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
I hope issue has been resolved.


If the same problem is still occurring, get the reliable technical assistance for Lenovo at http://www.vtechsquad.com/lenovo-support/

Follow this article to fix the issue..

http://www.windowsguru.org/solutions.html