Ge potscrubber 700 dishwasher - the soap dispenser cover is locked and will not open. I have run the dishwasher several times and tried to force it but it will not budge. any suggestions?

Check your wash arms, and make sure the holes are not plugged. Also make sure they are free to turn. Next,remove the toe-kick panel, and look for leaks or signs of leakage. Sometimes (especially if your tile floor doesn't go all the way back), dishwashers will leak most of their water out and you never know it! Other simpler things is to make sure you are not blocking the soap dispenser with large pans or plates.

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Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Main detergent cup won't close on GE Potscrubber 700 GSD700.A workaround is to add the additional detergent with rinse aid 18 minutes intothe wash cycle. To repair, switch off power through circuit breaker. Set timerknob to 12 o'clock. If the detergent cup lever spring opens the cup after it isclosed, remove screws on panel that holds detergent cup and remove the panel upand out of door. Remove timer cover by moving it right and pulling up to exposetimer, see photo 1. If a spring is loose, it can be reattached as follows.Remove two screws that hold timer, then remove timer. Do not remove timer knobfrom front of GSD700 because knob is designed for removal from rear of panel,after the timer is out. If spring attachment point broke off, reinforce it withepoxy (JBKwik), see gray cone upper right of center in photo 2. After epoxy cures, drill and tap a hole for a metric 3 - 0.5mm-8mm screw (4-40 may also work). Install spring between new screw anddispenser linkage and tighten screw, see photo 3. Install timer, jiggle knob so it engages timer and securetimer with two screws. Pull dispenser lever down to make sure it moves andsprings back. Replace round switch and cover. Install white cover with leverextended through it. Install cover screws, close soap door, and rotate timer,soap door should open after about 90 degrees of rotation followed by rinse aidactuation.

We mistakenly switched liquid detergents and mixed enzyme based and bleach based. They gelled in the dispenser. I took the outer door cover off and could not figure out how to take the white plastic despenser off of the main door without breaking it. I disconected the electrical harness and took the main door off the hinges so I could take it outside, turn it upside down and use the garden hose pressure nozzle to blast the gellout of the white plastic dispenser. I use a piece of plastic coat hanger to poke around inside to break up the gell several times. It all came out in marble size pieces.

On ours, the leak was on the right side, and it turned out to be a failure in the seal around the soap dispenser.

moter has probably locked up TAKE FRONT LOWER PANEL OFF AND YOU CAN ROTATE ROTOR/ if itis not free and rotates easly then the motor has failed / mm

there could be many solutions from not enough water in the dishwasher
to the piece on black backing in between the door and inner linning has warmed up and slide down restricting the soap door from opening
the lack of water could be from a defective water fill valve or a restriction in the drain line holdingf the drain valve open alowing water to escape
when the machine fills open the door see how much water is in it close the door wait 2 min open the door again if water went down the problem is arestrictioninthe drain valve (water should fill to touch the element in the bottom i hope this helps

Sounds like the solenoid in the dispenser has failed. Youll need to replace it

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Thanks
Rob

It sounds like it may be stuck between cycle steps.(this sometimes happens if the washer is open during a cycle)Try and run it through one full wash cycle as it is.Then check to see if the soap door will close.If not,the lack may be broken

The part called a Wax Motor (about 2 inches) inside the door is responsible for opening your dispenser.Check it / replace it.