20 Most Recent GE 24 in. Profile PDW9880JSS Built-in Dishwasher Questions & Answers

I have GE Dishwasher (model no:GSD1100G02),and for the last few month I was not able close the main detergent cup cap(it is coming back to full open position,even after keeping the CAP turned all the way to a closing postion)
I have called the GE spare parts division,and obtained the New detergent cup cap,and when I tried to remove the old one,inorder to replace with the new one,I was not able remove old one.

Please help me how to remove the old main detergent cup cap,and replace with a new one.

Hope I will hear from you soon in this regard.

Murthy Pillutla
Home Ph:630-428-3277
Cell:484-919-3653

Check spray arms again to see if the very end jet is blocked - or if the spray arm has split? the end jet is angled and that's what turns the spray arm. If you can't clear the blockage, you may need new spray arms. Or try putting the spray arms into a known position, and run the machine - see if they have moved. The pump may be running, but are you sure it's pumping? sometimes bits of broken glass or pot get into the pump chamber and strip the rotor vanes off. Try setting the machine to wash, make sure you can hear the pump run, then quickly open the dishwasher door to check the flow. If you get a face full of hot soapy water then everything is ok! Remember that a dishwasher isn't a garbage disposal unit - and remove all food scraps from plates before putting them in the machine. That's what often blocks spray arm jets.

We mistakenly switched liquid detergents and mixed enzyme based and bleach based. They gelled in the dispenser. I took the outer door cover off and could not figure out how to take the white plastic despenser off of the main door without breaking it. I disconected the electrical harness and took the main door off the hinges so I could take it outside, turn it upside down and use the garden hose pressure nozzle to blast the gellout of the white plastic dispenser. I use a piece of plastic coat hanger to poke around inside to break up the gell several times. It all came out in marble size pieces.

If you live in an area with 'hard' water (having more than 5 ppm) you may require a whole-house treatment system to eliminate the mineral content that will wreak havoc with any water-related system (including your water heater). If that is not the case I would have a service call to check the upper level service arm, which must be pushed in to a hole in the back of most units in order to get the water to flow in.

you do not mention the make or model nor do you mention if this was the case since purchasing dishwasher. But before you repost, turn off your breaker to the dishwasher for at least a minute to reset the dishwasher. Hopefully this works. The other options get far more involved and some of them are not for most DIY.

It could be either one. I would try replacing the module first since it's cheaper and if that checks out, your problem is a bad keypad (control board). http://www.appliancepartspros.com/

Hi there is possibly a recall on this unit, if you give me full model and serial i can check for you to be certain, but if there is a recall you will want to turn the power off to this unit and call GE service for them to fix it and they can also fix your other problem, but its possibly related to the recall. Let me know.


Sean

No problem using the manual dispenser without doing anything about the auto dispenser. That's the solution I used.