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Those washers are trash...they are cheaply made and are not reliable as old washers are...this is why i urge everyone to fix there old washers because its impossible to find reliable appliances anymore. it sounds like a stripped/slipping gear drive system to me, which is typical of those washers...
Could you tell me what the life expectancy for this washer might be and does it have a good track record. (Mom gave me one) Whirlpool Super Capacity Plus 7-Cycle 2-speed. 3.2 cu. ft
is one of the better, super-sized porcelain-on-steel wash basket,
combined with the Xtra roll action plus agitator, which ensures that
your really big loads get really clean! The dual action of the Xtra Roll
Action Plus agitator rolls even huge loads to the bottom of the wash
basket where cleaning takes place. It can effectively roll over and
clean twice the average size load! Plus, wash fewer loads to save time,
money and energy! Ultimate Care washers offer both five and six speed
combinations providing flexibility for the future in fabric care. Plus,
the easy-to- use consoles makes it simple to select the desired
wash/spin speed combination. And the enhanced agitator vanes ensure
clothes roll over for consistent cleaning -
We have a drain issue it seems like. I would first check the drain hose to make sure that an air gap exists to prevent drain water siphoning into the machine and then run a rinse and spin empty to see if this helps. Second is to check spin speed and pump condition as these two can work together to create a problem similar to yours.
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