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Re: I purchased a Model CCP-509 popcorn popper from a...
Use any or all of these internet search engines: google.com ,ask.com,yahoo.com,bing.com and type in:parts for (name of the brand) and model ccp-509 popcorn popper.
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Here is a link to Nostalgia Electrics..Fill in their form and you can go from there. Here is the link... http://nostalgiaelectrics.com/default.asp?a=service copy and paste it into your browser or try to click on it..Hope this helps you..Wayne
Go to http://www.nostalgiaelectrics.com/ and click on their customer support link. At the bottom of their customer support page there is a box to enter the model number of your popcorn popper to get a manual.
Have a look here http://www.amazon.com/Nostalgia-Electrics-CCP509-Full-Size-Popper/dp/B0000CFW9M
Perhaps your problem like this?
When the kettle is popping popcorn, the metal rod with gear on the end pops out of place. Therefore, the kettle stops spinning and the popcorn burns.
>The allen screw that holds it in place need to be tighten.
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