The little wheel on my sansa fuze does not work.When i turn it it doesn't do anything.It is controls the volume and you use it to scroll through songs and on the menu screen but it doen't do anything.Sometimes when i turn it it works and eveything will work except it wont pause but sometimes when i turn it it dosn't work.
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Your wheel may be stuck because dirt has worked its way into the wheel. I have 3 ideas-- 1) Get a can of computer duster, and try blowing the dirt out from around the wheel, outside and inside edge.
2) Sansa Fuze user 'tenzip' suggests dipping the player, while turned off, in DISTILLED water, if you believe the wheel has something sticky and water-soluble-- THEN let it drain, THEN put the player in a bag of uncooked rice for up to a week. The rice will pull the rest of the water out of the player. Full discussion may be found here;
3) If 1) and 2) fail, you may want to try opening the player, disassembling and cleaning it, and then putting it back together. Directions with pictures can be found here;
You should be able to turn up the volume by "turning" the big wheel clockwise. If the earphones you're using have a volume control, check that. Also, look in the Settings menu. Under System Settings there's a Volume settings which gives you the choice of "Normal" and "High."
If those don't bring up the volume, try a different set of earphones. If that doesn't do it, then your Fuze requires service.
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