Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
Also try resetting the Camera back to factory default: The RESET button is located at the lower right side of the control button. To reset the camera just press the RESET button using a sharp-pointed object.
If the issue remains the same, then service may be required.
Thanks for using FixYa.
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