..... assuming it is the bobbin thread -
Is it the genuine correct bobbin. Has the bobbin has been inserted into the case the correct way ie it is unwinding the correct direction.
Has the bobbin thread been wound onto the bobbin evenly and 'firmly' (not soft or spongy when fingernail is pressed into it) Are there multiple layers of different threads on the bobbin - if so get it all off and wind on only one thread!
Good luck
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