With my crack screen the warranty should cover it. In detail it list crack accidentally dont cover for electronics I believe it should cover crack screens. I would like to know the brand to buy for the screen to replace?.When i look on ebay or any other site dont have this brand and model make.

The 1 year manufacturers warranty would only cover faulty parts not accidental damage! You might be able to claim on a home insurance policy but check first!

You cannot change the screen, you should contact your supplier to get a replacement machine.


"The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one."

Support Troubleshooting Guide

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.

Support Troubleshooting Guide

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.

The manufacturer does not cover accidental damage, but they have instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are they doing the least expensive route when you crack your screen, but you do not have to wait for repairs. They simply send a replacement once they receive your damaged one.

Contact Company Contact us to setup your request.

The manufacturer does not cover accidental damage, but they do instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only they use the least expensive route when you crack your screen, but you do not have to wait for repairs. They simply send a replacement once the company receive your damaged one.

Contact the company at Company Contact us to setup your request.

You need to replace the screen.

Kocaso says "
The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request. "

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.

You can get an OEM LCD screen (if the screen is cracked) for about $300 (CLICK for link to screen)
If it's just the touch panel not working, you can get that for about $45.(CLICK here for link to panel)
Instructions should come with both.