20 Most Recent
Kocaso M1060W Tablet Questions & Answers
Locked
What you need to do is reset the whole tablet.
Cracked screen tablet still be used
A cracked screen will mean that you cannot use the on-screen keyboard, selecting icons to run programs etc., responding to alerts such as phone calls.
Contact the manufacturer for a replacement machine, your original tablet will not be repaired, so save any data or programs now!
The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only they give the least expensive route when you crack your screen, but you do not have to wait for repairs. They will simply send a replacement once the company receive your damaged one.
Contact the company at
Company Contact us to setup your request.
Kocaso m1068 will not power on
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.
Support Troubleshooting Guide
Why is my USB reader unmounted?
A Windows PC needs a driver to run a USB memory reader.
The android tablet does not have this driver, as it runs on Linux.
So if t is not recognised, there is noting you can do about it.
Android tablet won't turn on
Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide
Broken tough screen and jammed button
The manufacturer does not cover accidental damage, but we have recently instituted a new program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period), and for a reasonable fee we will ship a working replacement. This price covers shipping both ways, and for replacement of the exact same tablet model only. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.
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Contact us at
Company Contact us to setup your request.
How do i fix a kocaso tablet screen
You cannot change the screen, you should contact your supplier to get a replacement machine.
"The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one."
Support Troubleshooting Guide
Why want my tablet come on?
Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide
Why won't my Kocaso tablet hold a charge?
Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide
Reset kocaso m9200
I found the factory reset button on the back under a small sticker. Plug it into the charger and gently push a sharp toothpick or other sharp non metallic object inthe the small hole until you get resistance. Then gently push 'till you feel a tiny click...this should reset the tablet. Mine crapped out because it is a junk company. There are more complaints on this company than any other I have ever seen. I wised up and bought Google Nexus 7...best 7" tablet made.
My screen is frozen?
Honestly, wait till it dies. Then totally recharge before attempting to turn on. After turning on, reset to factory mode to make sure there are no bugs. :D i know it sucks but beset solution
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