TECHNICAL SERVICE BULLETIN
Bulletin Nbr. 831-2429
Date: January 2004
Market: all
Remote control does not work
Cars affected
-
9-3 (9440) 4D M03-M04 within Vehicle Identification Number range 31045482 - 41021353
-
9-3 (9440) CV M04 with column integration module (CIM) 433.92 MHz, within Vehicle Identification Number range 46000001 - 46006859
-
9-3 (9440) CV M04 with ESP and column integration module (CIM) 433.92 MHz, within Vehicle Identification Number range 46000001 - 46006710
-
9-3 (9440) CV M04 with column integration module (CIM) 315 MHz, within Vehicle Identification Number range 46000001 - 46009855
-
9-3 (9440) CV M04 with ESP and column integration module (CIM) 315 MHz1 within Vehicle Identification Number range 46000001 - 46009843
Background
Under certain circumstances the
remote control receiver, which is located in the CIM, may cease to function. The software in the column integration module (CIM) must be updated so that the remote control operation achieves full functionality.
In the case of customer complaint the following procedures must be carried out.
Symptom description
The car cannot be locked or unlocked using the
remote control.
Procedure
Before any action is taken, check if the deficient functionality of the
remote control receiver is due to incorrect software:
^
Check if the fault is due to the loss of synchronisation between the
remote control and the car.
-
Insert the key into the ignition for at least 2 seconds.
-
Does the
remote control work?
YES:
Updating the software, in accordance with this TSB, does not rectify the fault.
NO:
Continue to check as follows
^
Remove fuse F2 from the dashboard electrical centre. Wait for at least 5 seconds.
^
Fit fuse F2.
^
Does the
remote control work?
NO:
Updating the software, in accordance with this TSB, does not rectify the fault.
YES:
Update the software in the CIM.
×