IO Magic Corporation GigaBank  (I250HD35) 250 GB USB 2.0 Hard Drive Logo

Related Topics:

Posted on Apr 11, 2013

Need a power cord for a i/o magic external hard drive

3 Related Answers

Anonymous

  • 3153 Answers
  • Posted on Aug 25, 2009

SOURCE: I turned the switch to the

I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.

If you checked and fixed anything there and still have issues carry on reading.

Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.

If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.

If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.

A quick chck is to remove the drive and connect it direct to aPC with a suitable interface eg SATA or IDE.
If you can now see and use the drive it is the enclosure

Anything else and the drive may be dead

Ad

Anonymous

  • 63 Answers
  • Posted on Apr 13, 2010

SOURCE: Retrieving files from external hard drive

Try using the file settings and transfer wizard, to transfer from one hdd to the other.

Anonymous

  • 1112 Answers
  • Posted on Apr 21, 2010

SOURCE: External Harddrive does not work

Hi:
Hitachi hard drive are junk they are poorly made, but here is an option the could by a bigger hard drive and install it in the External case they are all the same, first take out the old HD from the case and take it with you to the store and purchse the same connection type wether its IDE or Sata and install it in the case, the cases are universal and all most all 5-1/4 inch HD will fit in the case is does not have to be A Hitachi Brand any brand will fit, I recommend a Seagate HD.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I need to know how to identify which power cord goes to the external hardrive, they got mixed up with some other cords when i moved and i dont want to use the wrong one.

there will be two cord , one might be power cord which go to the power plug or power strip. and ohter will be usb port will go to the PC
0helpful
1answer

Hi I Have an I O Error On My External Hard (500 GB Seagate) and I can't open or copy my files. Please Help Me. Thank You

  1. Unplug both the power cord and USB cable from the external Seagate hard drive.
  2. Restart your computer
  3. Plug back in both the power cord and USB cable from the external Seagate hard drive.
Comment back if this doesn't fix the issue.
0helpful
1answer

Do I need only one cord (usb) to connect to my laptop?

The "physically-smaller" external hard-drives draw power through the USB cable.
The "physically-larger" external hard-drives require an external power-supply (just like a laptop requires an external power-supply).

Check the casing for a plug where the electrical power would come in; if none, then the unit will draw electrical power through the USB cable.
0helpful
1answer

Retrieving files from external hard drive

Try using the file settings and transfer wizard, to transfer from one hdd to the other.
0helpful
2answers

I lost the power cord to my external hard drive.

Hi annabel_nyc,

You need to make sure that you get a compatible power adapter for that model. Most of Acomdata external drives use a 12v adapter, but not all. If you plug the wrong voltage into the drive, you do have the possiblity of frying your external. I'd check with your manual or post back your model number so I can look that adapter up.

Good Luck

Mark
0helpful
1answer

The power adapter does not work

open plastic case and pull out the sata hdd and put it in a comp with sata support
1helpful
1answer

I can't remove the HD from the case

It took me a bit to figure it out, so here it is.

1. Pry off the aluminum plate from the back side. Its held on with a rubber cement like glue. Use a thin blade to get under the plate and work it around the perimeter and it will lift off easily.

2. Remove the two screws that are now exposed. The back cover or "end plug" can be pulled off now.

3. Grab the front "plug"and pull and the drive tray will slide out. The Drive is attached with 4 screws to the tray. With the drive screws removed, the drive can be rocked out gently ..lifting the front of the drive up and out of the tray. Now you can get access to the power and data cables so that they can be unplugged. The drive is now free.

I have 2 of these drives and both have poor power connections at the drive enclosure back connector. One finally failed completly, so I removed the drive form the I/O Magic enclosure and directly connected it to an IDE port in my desktop. The hard drive worked perfectly,so I was able to get my data recovered. I plan to cut off the power cord connector and directly wire it to the enclosure, to eliminate the bad connector design.

I bet most all the trouble that people are having with this series external drive is caused by the bad power connection.

Hope this has helped.

0helpful
1answer

Hard drive shuts off after 10 seconds

There are a variety of things that can malfunction on your external hard drive: 
1) The cable 
2) The external hard drive casing 
3)  The hard drive itself

If you have tried plugging in your hard drive to different computers and are still having the same issue, then there is either a problem with your casing or with the hard drive itself, because you've already switched out cables.   
If your hard drive casing has malfunctioned, then retrieving your data is as simple as putting the hard drive inside another hard drive enclosure.  Hard drive enclosures are available at any local computerstore, and also available by going to our website at www.iomagic.com and clicking on Drive Enclosure.  Make sure to get the right size enclosure.  The GigaBank 320 has a 3.5" Hard Drive inside it, which is a standard desktop hard drive.

If you put your hard drive in another enclosure and it still won't show up on any of your computers, then your best bet at retrieving your data is to contact a data recovery specialist.   After you have retrieved your data, we will replace your unit if you are still within your warranty period. 

For specific warranty and replacement information, go to www.iomagic.com  and click on Support. 

Have a nice day,
I/O Magic Technical Support 
0helpful
1answer

IO Magic Drive power replacement

All you need to do is ask at a computer parts store for an external hard drive enclosure.Take the hard drive with you and they will be able to give you the correct size, there are 3 sizes available, 1.8" (has a drive the same as an ipod in it), 2.5"(has a laptop /notebook hard drive in it), and a 3.5"(has a full size desktop hard drive in it).

The other option is you could just completely remove the drive from the io magic case and install it into your computer as an extra drive.
Not finding what you are looking for?

614 views

Ask a Question

Usually answered in minutes!

Top IO Magic Corporation Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you an IO Magic Corporation Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...