20 Most Recent Seagate FreeAgent Pro 1TB External USB 2.0/eSATA Hard Drive Questions & Answers


Try Testdisk. see if it picks up the drive and if so get it to check the boot sector and rebuild it if necessary.

Seagate... | Answered on Sep 06, 2017


This is a hardware problem but since you can't access to the removable you have to order a new one making sure the warranty of your product is still valid

Seagate... | Answered on Aug 05, 2017


You maybe removed the driver for the hard drive when you ran the anti virus. Those programs can do some strange things. If you click on the start, then computer. It will show all hard drives on your system. If you cannot find your files. I would think your computer does not see the external hard drive. To reinstall the driver, you would need to go to the driver's manufactures web site to down load or yours may have came with a disk. If so just run the disk. Could do a system restore , but that would be last option .

Seagate... | Answered on Nov 17, 2015


You can't unless you lose all your data, that's how (Maxtor system) was introduced into Seagate . ;) unless they created some Keyfile method which I do not recall having on my harddrives :)

Seagate... | Answered on Nov 21, 2014


Connect the hard drive to pc and insert the cd in cd player of PC and write it with nero.

Seagate... | Answered on Aug 16, 2014


Can you navigate to the external drive via Windows Explorer?
Did you try restarting your computer? Unplug the external completely, then reconnect it?

Seagate... | Answered on Oct 21, 2013


may be your disk is damage.

Seagate... | Answered on Jan 04, 2013


click start control panel administration tools computer management device manager scroll through all of your devices



if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver


if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver

if you computer came with a motherboard disk the drivers could be on it


or you might have to download them



rather doing a driver hunt which can take hours


http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html

it might take some time being a freeware driver solution

note: it will find all of your outdated drivers

this is a free driver solutions
this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated

also at cnet
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: motherboard name sound drivers
you might have to try a few times to get it right


http://download.cnet.com/drivermax/3000-18513_4-10572602.html

Windows 2000/XP/Vista/7/8 free driver program


http://download.cnet.com/drivers-for-free/3000-18512_4-75548155.html

Windows XP/2003/Vista/Server 2008/7/8 free drivers



http://www.downloadcollection.com/device_doctor.htm

Device Doctor is a freeware Windows application that scans your computer hardware and checks to see if there are new driver updates available for your devices. It also locates drivers for Unidentified Devices in the Windows Device Manager. This tool was designed to be very simple and easy to use


http://www.innovative-sol.com/drivermax/
free program, paid update available



hope this helps

Seagate... | Answered on Aug 30, 2012


click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem
type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.

Then restart computer then check.


Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4


if still no luck
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Seagate... | Answered on Apr 27, 2012


Hi,
Welcome to Fixya, Can you please provide the error message that you received?
Thanks

Seagate... | Answered on Apr 26, 2012


A few important bits of information about using faults and possible fixes on usb drives


click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

ports(com&lpt)right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box
(I have found better results ticking the first box then reurn and tick the second box) you should not do anything while the chkdsk utility is in progress any input may damage this drive also you might need to do this


click start click to open on my computer you should see your usb drive F: right click select properties there will be an array of options select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box then click permissions make sure you have full control in windows 7

click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP
also
If you are running a Windows XP OS then you might be able to:
click start right click on my computer select open
Right click the icon of your Flash Drive (It should be F: / E: or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.


if you need more help with this post a reply

hope this helps you

Seagate... | Answered on Nov 24, 2011


you might have a dirty hard drive if the click noise is coming from inside your hard drive the reader arm is skipping across the platters or might be trying to connect but cant find the drive causing a clicking noise you could give the hard drive a firm tap to the side to free up up the reader arm

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Seagate... | Answered on Sep 16, 2011


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Seagate... | Answered on Jun 28, 2011

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