Need new grinder

with a small brush to loosen any grinds on the machine walls and around blade, once it is loose you can tap it out of the grinder, you will find a small bristle paint brush or bottle brush works well.

try to check any clog..

No solution but I have the same problem.

Hello, and thanks for using FixYa.

I'm guessing the problem is that the grinders blades, or the parts that do the grinding have become somewhat dull, (opposite from Sharp.) and no longer can get to the beans like it used to.

Cleaning the machine properly might improve its performance.


CLEANING/MAINTENANCE INSTRUCTIONS
1. Be sure plug has been removed from outlet.

2. Beans can be removed from the hopper by lifting off the lid and pouring excess beans out. Hold down the Manual button to cleanout any remaining beans.

3. The bean hopper, bean hopper lid, grind chamber, and grind chamber lid can be washed by hand with hot, soapy water or placed in the top shelf of a dishwasher. Dry thoroughly.

a. Remove the bean hopper by rotating counter-clockwise bringing the selector past grind setting 18, align the arrows and lift up. Make sure the hopper is empty.

b. Remove grind chamber by pulling toward you.


4. Remove the burr grinder, once the bean hopper has been removed, by grasping the metal handle and lifting up. Use the brush to remove grinds or wash by hand. Replace the burr grinder onto the unit and rotate until the piece is fully inserted. Push handle down and replace hopper.

NOTE: The hopper will not attach to the unit if the grinder has not been fully inserted.

5. Wipe body of grinder with a damp cloth.

6. Any other servicing or maintenance should be performed by an authorized service representative.

WARNING: NEvER ImmERSE UNIT IN WATER

Have you ever heard of the saying: A penny on the rail will prevent a locomotive from starting, but a locomotive will run over the same penny at speed.
This is what I think you have here. A coffee bean is preventing the blades in the grinder from grinding. Just like a garbage disposal, turn the blades (UNPLUG THE MACHINE) backwards to free up the blocked or binding blade, then try again. Depending on the age of the unit and frequency of use, the grinder motor may have failed and needs replacement.
Good luck.

Hi there, you have some kind of blockage, If the beans are going down, you need to remove the brewer unit and wash it, if the beans arent going down the exit of the grinder is blocked and needs to be removed, cleaned and replaced

You may have to clean the grinder....even more. That happened to me once. First I cleaned out the coffeemaker with the brush, and "dug" out more coffee, then I used this product which you can find on Amazon: "Urnex Grindz Coffee Grinder Cleaner - Urnex 17-GRINDZ12-40." It's expensive, but it really worked well.

The hopper between the burr grinder and where coffee chutes into the filter is jammed with coffee powder...

First, take out the filter holder and carafe, and place a freash empty filter on the pot base to catch stuff.

Next, take out the beans holder and look for the release lever in the lower left section. Sliding it to the left slides open the door, where you'll probably find loads of powder. You can poke your finger through to get the majority, then use the cleaning brush to get it really clean.

Thanks what fixed mine! (I notice I have to do this about once every few months.)

depending on how old it is it can be the grinder blades that is getting bad.