Bose SoundLink Wireless Music System 3189731100 Speaker System Logo
Anonymous Posted on Apr 06, 2013

Problem getting my bose soundlink to play blue tooth audio from my laptop.

It's paired properly and my computer's device manager shows the bose soundlink as being linked. However my computer continues to play audio through the computer speakers and not the soundlink. I've reconnected the soundlink several times. I've disconnected the device from the computer and resynced it. I've also tried playing around with some settings but nothing has worked. I'm running windows 7 professional. Looking around I found the solutions for Macs but unfortunately it doesn't help me. Thanks for your help.

  • Anonymous Mar 13, 2014

    bose soundlink wireless not working

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  • Contributor 15 Answers
  • Posted on Apr 06, 2013
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Joined: Mar 02, 2013
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Hi Sirtuan.

Go to the system panel, there choose "sound" . a list with all available sound devices appear. search for your bose soundlink and make it your "standard device".
had the same prob. with my BT headset and this works for me.

if your bose get disconnected the sound should automatically switch to pc speakers.

Regards
Gue.

  • Anonymous Apr 06, 2013

    Hi Gue. Thanks for your response. I went under Control Panel, Hardware and Sound, then devices and printers. There I found the Bose Soundlink. However it did not give me an option of setting the soundlink as the Standard device. I looked everywhere and could not do it. Not sure if it's because I'm running Windows 7 and you're running something else. Thanks

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 24, 2009

SOURCE: No sound from Bose SoundDock

I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

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woodzowl307

  • 679 Answers
  • Posted on May 25, 2010

SOURCE: Just setting up my bose ipod dock for the first

Sounds as you have a broken unit that will need to be serviced.www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/customer_service/owners/warranty_center/index.jsp

Anonymous

  • 2299 Answers
  • Posted on Sep 21, 2010

SOURCE: My I Pod Nano Radio

Is the connector on the bottom of the ipod making good connection when it is plugged in? Try moving the ipod around a little.

Anonymous

  • 93 Answers
  • Posted on Oct 19, 2010

SOURCE: when docking my itouch to

One or both of the connectors may be damaged or there may a "dry joint" where connector is soldered onto the circuit board within the docking station. Alternatively, there may be some dirt or dust stuck between the connectors causing a poor connection. You can try sharply blowing into the connectors or try using a small brush such as an electric razor cleaning brush to remove any dirt/dust. If this doesn't resolve the issue you need to try connecting another iPod to the docking station and see if you still get the static noise problem. If not then the problem is probably confined to your iPod only.

Anonymous

  • 17 Answers
  • Posted on Feb 10, 2011

SOURCE: My Bose docking station has

Check with a magnifying glass if any of the pins on the iPod connector is loose. Push each pin with a needle while you watch in the magnifying glass to see if any of the pins are moving.
If it is loose you either need to solder it back again (which requires very good soldering skill) or you can buy a new PCB at http://www.chargeconverter.com/store/index.php?route=product/category&path=37

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Before attempting any of the following steps, make sure that you are running the latest software version on your SoundLink Wireless Mobile speaker. Click here to visit the software update center and update your speaker. If you are still having difficulty connecting to a device after updating the software, continue to the troubleshooting steps.

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Please try the following to resolve this issue:
Perform a product resetTo perform a SoundLink speaker reset, following these steps:
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  2. Press Power to turn the SoundLink speaker back on
Clear the pairing list on both the SoundLink Wireless Mobile speaker and the source
  1. On the SoundLink speaker, press and hold the Bluetooth button for approximately 10 seconds until you hear a tone. The SoundLink speaker clears all Bluetooth devices from its memory and becomes discoverable
  2. Clear the list on your Bluetooth device. For more information, please refer to the manufacturer of the device
  3. Perform a product reset. On the speaker, press and hold Mute for 10 seconds, the LEDs will flash briefly. Press Power to turn the SoundLink speaker back on
  4. Try pairing the device again by following these steps:
    1. With the Bluetooth device and the SoundLink speaker both turned on, press and hold the Bluetooth button on the speaker for three seconds to make the speaker discoverable. The Bluetooth indicator will slowly fade on and off approximately once every second to show the speaker is in discoverable mode
    2. Set your Bluetooth device to "Discoverable." This will allow your device to discover the SoundLink speaker
    3. On your device, locate the Bluetooth device list. Select "Bose SoundLink" from the list
    4. If your device asks for a passkey, enter digits 0000 and press OK. Some devices also ask you to accept the connection. Your Bluetooth device indicates when pairing is complete. The SoundLink speaker indicates pairing is complete when the Bluetooth indicator stops fading on and off and remains on
Be sure the SoundLink speaker is within 30 feet of the Bluetooth deviceThe system is designed to operate at a range of 30 feet. However, performance can be diminished by obstacles such as walls or metal, and may also be affected by other Bluetooth devices. Try moving the SoundLink speaker closer to the Bluetooth device.
Be sure the source's Bluetooth function is OnMany Bluetooth enabled devices have an option where the Bluetooth feature can be turned On or Off. This option may be set to Off to save the battery life of the device. Be sure this option is set to On. If the Bose product is paired to the Bluetooth enabled device, it should automatically reconnect when its Bluetooth function is turned on. If the Bose product doesn't automatically reconnect, manually select the Bose product within the Bluetooth list on the device.
Manually connect the SoundLink speaker in the device listSome devices will pair to a device but not automatically connect. Go to the pairing list of the device and check if this is the case. If it is, try connecting to the SoundLink speaker.
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