We currently have four phone numbers for our business and would like all calls to these numbers to be directed to our main phone in reception. Two lines currently ring at reception, but the other two will be directed straight to phones in staffs offices. have the manual and tried everything but cant work it out. Driving us nuts. If anyone could help it would be really appreciated.
Depending on how the private lines were programmed, you need to pull the ringing out of DIL 1:1 if it was assigned and put it into DIL 1:N. Look at programs 407-8 and 603-4.
Carl
When you say you have the manual(s), then you must have the TD-816/1232 system manuals. If you don't, programming changes are going to be impossible. I don't know what AL is, but try the U.S. version of the programming manual. http://www.public.carl.airpost.net/TD/12...
Those are them.
I'm not exactly sure what you are asking, but I'll try to be patient.
I'm guessing that the first lines, CO1 and CO2 ring all phones. Since an 816 has 4 lines, CO3 and CO4 would be the private lines. In a 1232, it could be 3&4, or maybe 7&8. You can find that out by going to wherever those lines appear, press PROGRAM 99 and the button they ring in on and read the CO assigned to them.
Go to the pdf page 182 and read from the top.
Now, from the programming phone, dial 407 and use that number obtained above to see if the CO is programmed to ring at the extension ie 407 SP PHONE 0x and read the display. If it says CO 0x and Disable, you don't have to do anything. If it says CO 0x and there's a number there, like the extension it's programmed to ring to, press the TRANSFER key and STORE. Do that for the other CO obtained on the second private line so that all 407 and 408 commands say Disable.
Now, press the HOLD button and dial 603 (pdf page 274) and press SP PHONE 2 times. The display should read #01-1 CO01 Immed. Press the FWD button until the CO shows up that you used above. It will have a status of No Ring, Immed, 1 ring 3 ring 6 ring or Disable. Change it with the AUTO ANS button until it says Immed. and press STORE. Now press SP PHONE 2 times and the display should change to 02-1. Repeat the above through all of the Jacks yiou want to ring, changing only the xx-1 jacks (digital phones).
Honest, once you do it a half a dozen times, it will get really easy :-)
cn
Go to page 182 of the pdf and read from the top.
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Below is for when you are using machine in fax mode, is that how you use it or are you also using the answering machine function? ie TAD mode
If desired, you can change the number of rings on which the fax machine
answers incoming calls in FAX mode. Any number from 2 to 5 can be
selected.
1 Press FUNCTION once and 3 times.
Display:
OPTION SETTING
To select FAX mode, press
(with no document
in the feeder) until the arrow in
the display points to FAX.
RESOLUTION/
RECEPTION MODE
RESOLUTION/
RECEPTION MODE
FAX
A.M.
TEL
Using TEL Mode
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2 Press once and once.
3 Press once.
4 Enter the desired number of rings (any
number from 2 to 5).
Example: 3 rings
5 Press to return to the date and time display.
Note: If you are using Distinctive Ring, the fax machine will answer calls after
two rings regardless of the above setting.
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Usually answered in minutes!
Thanks Carl, Im sorry but we dont know what DIL etc. is. I forgot to mention we have the KX-T7230AL, does your solution apply to this model as well? Also not sure what you mean by programs 407-8 and 603-4?
Yeah that's the one we have got, when you say programs 407-8 and 603-4 do you mean to type that into the phone when in programming mode? Sorry, bit lost.
Hey again Carl, we typed in the programs you said but it didnt make a difference, just changed some other settings for tones etc. Do you know if there are instructions on this in the manual somewhere? If so we would be happy to follow them, cant find them is all.
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