Nintendo Wii Fit for Wii Logo
Posted on Feb 01, 2009
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While working out the system stops frequenty.

It states "Communications with the Balance Board have been interrupted." After following the directions, I resume my work out and it continues to stop. I've syncronized it, changed batteries and repositioned the Sensor Bar. This is a new board. I've been using it almost daily for four weeks.The problem started under two weeks ago.

  • Anonymous Feb 04, 2009

    my wii k eeps cutting out

  • Anonymous Mar 29, 2009

    I have the same problem! It gets very frusterating when you are trying to workout and the stupid board says there is no communication. This mostly happens to me when I am doing the boxing or step on the Wii Fit game.

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  • Posted on May 10, 2010
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I've just spoken to nintendo about the same problem. I was using rechargable battery pack. They say the problem goes away using regular batteries. I'm going to try that.

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  • Posted on Feb 04, 2009
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Note that the sensor bar does not interact at all with the Balance Board. It seems that you may have a defective unit. Since you have tried brand new batteries, my suggestion is to open a ticket with Nintendo through their website.

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  • Posted on Jul 08, 2009
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While this may not be a 100% solution, i think i can narrow it down for a lot of people. i experience this often in WiiFit... and, as others have stated, the most common time it is seen is during Rhythm Boxing.

Let me ask you folk... do any of you have your Wii Board placed up on another object to get a better work out? (If you haven't tried that, by the way, you SHOULD if your body can handle it... it turns the Step and Boxing exercises up to a whole new level!)

I work out this way... most folk i know have found Step Aerobics boards at garage sales and the like. I haven't come across one yet, so i just use bricks. Still... my board is elevated. I'd bet that other folk who experience this problem also have boards up on something (even if it's just the "feet" that come with the board)

I've observed carefully over time and found that the problem isn't random at all. It always happens when i'm stepping on or off the Wii Board, often when i'm doing so quickly or shifting from one foot to the other. The problem is always accompanied by a rapid blinking of the indicator light on the Wii Board for 20 seconds, then the board powers off.

I'm willing to bet that we're causing some sort of error mode in the device... and while i can't speak with authority, i'd bet that the four sensors in the board are only designed and rated for VERTICAL stress. If your board is off the ground (like mine) and you step on or off with too much sideways force (or front/back force) this may cause one or more of the sensors to go whacko.

Try this... try to be VERY deliberate when stepping on or off the board, making sure your weight is centered directly where your foot is being placed each time. Make certain as much as you can that you are stepping directly down onto the board and leaving it again later in smooth, even movements. I think that LATERAL stress of any kind on the weight sensors is what's causing this problem.

The WiiFit program saying "communications have been interrupted" is just how it manifests in-game, since the error mode breaks communication just as if the Wii Board had the batteries fall out or something.

I've tried to be more deliberate in my foot placement and step technique and it has helped. It's also made me more mindful of my balance and stance, which is a big factor in WiiFit in general. :-) Nonetheless, it's still damn annoying when you get the error in the middle of a boxing routine and by the time the system recovers and you power the Board on again you've totally lost your place in the pattern. That always kills my score.

P.S. - heh, what's the highest score anyone's gotten personally in Rhythm Boxing? i broke 1400 one time (i think i got a 1430-something) but a lot of that depends on what patterns you get during play. The step-back-tripple-combo is the best for high scoring by a large margin. ;-)

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How can i re connect the wii fit balance board to my wii ?

Synching can be completed only if a compatible game disc is running in the console. Compatible game discs (such as Wii Fit) will display the Wii Balance Board icon on their packaging.
The Wii Balance Board must be synced to each compatible game individually.
These sync settings will be saved even after the console is turned off.

Follow these directions to sync the Wii Balance Board (so that it is recognized by the Wii console):

Insert a Wii Balance Board compatible game disc (such as Wii Fit) in the Wii console.


Use the Wii Remote to select the Disc Channel from the Wii Menu, then select "Start" to begin the game.

Open the SD Card slot cover on the front of the Wii console.

Remove the Battery Cover on the bottom of the Wii Balance Board.

Press and release the SYNC button on the Wii Balance Board. The Power LED on the board will start blinking.

Press and release the SYNC button on the console while the Power LED on the board is still blinking.

The Power LED will stop blinking and light steadily once the synchronization is complete.
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How do you sync the wii fit board and wii console

  • Put four AA batteries into the battery housing located on the underside of the Wii Balance Board.

  • Insert a Wii Balance Board compatible game into the Wii system.

  • Select the "Disc Channel" on the screen with the Wii remote, and choose "Start."

  • Open the SD card slot to reveal a sync button on the Wii system. This is located behind a cover under the power and eject buttons.

  • Turn the Wii Balance Board upside down.

  • Remove the battery cover under the balance board to reveal another sync button.

  • Pres the sync button on the balance board, then press the sync button on the Wii. Do not hold down the buttons. You know it is synchronized when the blue light on the Wii Balance Board stays steady

  • Place the board on a flat surface directly in front of the TV. Face the power button away from the TV.

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    "communications with the Wii balance board have

    Ok, that only happens when there is something blocking the signal to your Wii's antenna. Try moving the balance board further away from the television.
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    Communications with the wii balance board have been interrupted. please turn the power on. please explain

    there is a time frame that will auto shut off to save power or sometimes in certain games like punch out this happens alot its bugs that they never fixed just step back on it ect to get it going again its a pain but nothing else to do til nintendo fixes there own issue
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    Communications with the wii balance board interrupted

    dont push your feet hard or the batteries might come off of the cap isnt put on or the batteries are fully used
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    Its working sometime then blue light flash then turn off said Communications with the wii Balance Board have been interrupted.

    It sounds like the batteries maybe low. To check this press the home button on the wii remote and you can check the status of the battery if you look at the controller list that comes up when you push the home button.

    If this is fine try resyncing the balance board. To do this follow the guide here:

    http://www.nintendo.com/consumer/systems/wii/en_na/setupBalanceBoard.jsp#Synch

    If this doesn't work you'll need to call Nintendo so they can troubleshoot the board further.
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