My new computer has windows 8 and i use it for embroidery an my machine will not run on windows 8. it is a Viking ruby made by Husqvarna

SOURCE: can't update my new husqvarna diamond embroidery machine

Thanks for the response. The problem turned out to be my fault. I had my Diamond connected to my computer when I tried to install the drivers. As soon as I disconnected it, the drivers all installed and everything is fine.

SOURCE: Husqvarna Viking #1 blown fuse

Contact Ron at A1, he sells Husq Viking and can even email attach a PDF parts list to you.

http://www.a1sewingmachine.com/parts.html

SOURCE: Husqvarna 1 Embroidery software

Use program compatibility wizard and you'll be able to use the same program in Windows XP also.

• To start the Program Compatibility Wizard, click Start, click Help and Support, click Find compatible hardware and software for Windows XP, and then, under See Also in the navigation pane, click Program Compatibility Wizard.

SOURCE: I have a Do All Quilter's Hoop which I can't use

I'm a bit amazed that a Husqvarna technician was unable to do the minor adjustment to the embroidery arm - he needs to contact Husqvarna headquarters and ask for instructions. Meantime, you can still use your hoop (which by the way is my favourite hoop - it's a little beauty!). Tell your machine you are going to use the Large Hoop (6" x 9.5" or 150mm x 240mm) even though you are really using the 6" x 6" or 150mm x 150mm Do It All Hoop. Provided you have centred your design before loading it on your USb stick or floppy drive, it should work. However, just to reassure yourself, use the Check Size button on your touch screen to test the outside size of the embroidery and be sure it is not going to foul on the hoop borders. (It is the one on the second screen (press More to access this) once your have loaded your design - looks like little double arrows pointing to the corners of a square. Each time you press this button, the needle will zoom to each outer corner of your design in turn.

Testimonial: "Thanks so much for your feedback on the Quilter's Hoop problem. I did as you suggested putting the Large Hoop 240x150 in the preferences and darn if it didn't work. I have since learned that my technician wants $50.00 for a part he says Husqvarna says my machine needs because it was built before the Quilter's Hoop came on the market. What do you think of that? Thanks again for the solution."

SOURCE: have a new computer with windows 7 the dongle of

You need to download the updated Windows 7 drivers from Pfaff. Husqvarna doesn't support Windows 7, but these guys do.

http://www.pfaff.com/global/11285_14370.html

The third heading down under "Useful Software" (under the photo) is

"HASP Dongle Drivers"

-Try downloading this driver. It should fix your issue.