Hi ninafelix10
1. Connect the MP3 player to the computer.
2. Left click on "My Computer" on your computer desktop.
3. Double-click on the "Removable Disk" for your MP3 player.
4. A message appears stating that the MP3 player is not formatted and asks whether you want to format. Select "YES".
5. A new window opens up. Under "file system",change FAT32 to FAT.
6. Put a checkmark in the box for "quick format"
7. Tap the "start" button
That should rest your MP3 player and your good to go
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Bud
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