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hello use a calcium remover put some in let it work rinse it good .no steam probably heater full of calcim you may have to clean it a few time before cheers
Hi if you "google" krups spare parts or krups espresso jugs you will get a few companies who sell spares. Also if you go to krups.com they will list their dealers for spares and accessories.
As the espresso is being made, you can steam the milk by opening the valve that goes to the wand. (sometimes there is a "switch")
To steam milk:
-Fill pitcher (or whichever container you want) with milk e**ugh for about 2/3 of your cup. A thermometer would be helpful.
-Place pitcher under the wand and lift it so that only 1/2 inch is under the surface of the milk.
-Open the steam valve. The milk will expand as it heats. Lower the pitcher to maintain the 1/2 inch depth. You should hear a "shushing" sound and have ** splattering.
-When milk is about 150 F (or preferred temp), close the steam valve and wipe the wand with a damp towel or else themilk will cake on the wand.
security valve of boiler openes to early and dont let the pump to rise pressure enough for good brewing( if it is this you can see water returning back to container if you have 2nd pipe in your machines reservoir)
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