I have set the date/time options to ON and when recording it shows them on the screen but I can't see them when I am playing back the tape. I even have the owner's manual in front of me and can't get it to work This is super urgent for me as it's for a training certification and i have to upload the tape by may 4th for review or i'm kicked out. that's my pitiful plea...
With your camcorder powered ON, and set to VCR / playback, there should show on the screen (viewer) something indicating "Menu" or a "FN" (Function) option. Select "Menu" (or Function icon to lead to the Menu). Check through the Menu options to find "Mode", and find the option for Normal Recording or playback, as opposed to "Test Mode", or "Demonstration Mode".
If this does not solve the problem, try this: Turn the camera OFF, remove camera battery, re-install battery, turn camera ON and see if that Re-set the camera. If not, it might be resolved by manually resetting the time and date. Then go to the Menu again to set Mode to normal recording or playback.
If those do not correct the problem, there is no shame in calling the camera company to speak with Tech-services. That's what they are there for.
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