20 Most Recent JVC GR-D370 Mini DV Digital Camcorder Questions & Answers


This is usually caused by an oxidized, misaligned or defective Audio/Video drum. You can try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be serviced by a qualified service technician.


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JVC GR-D370 Mini... | Answered on May 11, 2019


You shouldn't need the software to shoot the video, and there are other options to download it to the computer.

JVC GR-D370 Mini... | Answered on Jul 27, 2016


Hi and welcome to FixYa,

To save the video on a computer, a firewire connections must first be established from the JVC GR-DX307 AS to the appropriate firewire port of the laptop (assuming it has one or through a PCMCIA firewire adapter card if required). In the camera, the FireWire/DV port is located beneath the mode dial on the left side of the JVC GR-DX307’s body. To access the FireWire/DV port, the LCD monitor must be first opened.

Soon as that connection is established, you can use Windows Import Video (Vista) to capture / download the videos.

Alternately, the A / V port of the camera maybe used to connect to a DVD Recorder for direct, realtime copying & burning. For the disc to be playable in another machine, it must be finalized.

Good luck and thank yu for using FixYa.

JVC GR-D370 Mini... | Answered on Jul 19, 2016


E06 is a service issue.

JVC GR-D370 Mini... | Answered on Feb 11, 2015


See the switch below the text "Mode"? Switch it to Memory and then start recording!

JVC GR-D370 Mini... | Answered on Aug 15, 2013


You should first check the JVC website for a manual. This is a recent model and a manual should be available for free download. Another option is a website called safemanuals.com. They have a massive database and often can supply manuals that are not available elsewhere. The specific supplier is diplodocs and you will need to create an account. Its free and easy. Good luck

JVC GR-D370 Mini... | Answered on Apr 25, 2013


Hi, connect the cam and PC using 4 pin firewire cable. Switch on the cam. Open Windows Movie Maker and import the video from device.

JVC GR-D370 Mini... | Answered on Apr 17, 2013


I had this same issue. I solved it. The USB cable will NOT work to transfer video. You need a IEEE-1395 fire wire cable. I purchased the internal card and cable for under $20.00 for my DELL computer direct from dell. After you connect your camcorder to your computer, I clicked on windows photo gallery. Then in top left corner, click file and "import from camera or scanner. Your camcorder must be on video mode and play mode. Your computer should recognize the camcorder, click on it and then it will give you options, like you can upload and record direct onto DVD. I liked the option of uploading manually because if there are blank sections on the DV tape, the computer will stop uloading. Hope this helps.

JVC GR-D370 Mini... | Answered on Nov 18, 2012


I loaded it successfully onto my ACER laptop via the built-in firewire. No problems whatsover. Any firewire card should work. Are you having a specific problem?

JVC GR-D370 Mini... | Answered on Nov 16, 2012


JVC has some known faults with their camcorders-- and most of the solutions are outside the abilities of average users. JVC says in this instance, to remove the battery and the charger, and let the camera sit for some period of time. If the camera also has a small battery for keeping the date, remove it as well. Let is sit and then replug it in and see if this cures it.

JVC GR-D370 Mini... | Answered on Jul 19, 2012

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