Ricoh Aficio SP C811DN-DL Printer Logo
Posted on Dec 18, 2008
Answered by a Fixya Expert

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Service Call SC548

Our colour Ricoh SPC811DN printer displays the following error message:
Service Call SC548
Please Call Service


HOW CAN WE REPAIR THIS?
THANK YOU

2 Answers

Bernard D'Souza

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  • Expert 165 Answers
  • Posted on May 06, 2009
Bernard D'Souza
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Fuser problem . danger . call tech

  • Bernard D'Souza May 06, 2009

    Fusing unit rotation error
    paper jam --remove the fuser and slowly check if the knob can turn properly

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OfficeServiceAjnc

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  • Ricoh Expert 215 Answers
  • Posted on Jul 16, 2009
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Well it says call service so you cannot repair this

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1 Related Answer

Bubbabear64

Tim Babcock

  • 2794 Answers
  • Posted on Aug 04, 2008

SOURCE: Error message

It's the fuser. You can try turning it off, wait 30 seconds, and turn it back on again.

If the problem continues, call a technician in to get the thermistor replaced.

It's a common error.

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SC 548 - Fusing unit set error or fusing unit installation error,differ to copier models.Try reset by open/close the front door or enter in SP mode and turn ON/OFF the copier.
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I have problem with my copier aficio 450,sc548 appear,please help me solve this error

SC548 is a fusing unit installation error. The machine can not detect the fusing unit for some reason. Did you have the fusing unit out of the machine? Like to remove a paper jam? In case you do not know the fusing unit is the part that gets hot. Located right before where the paper exits the copier. It comes out the front of the machine when you have the front door open. If the front door is open it is in the upper right corner and should have a blue knob on it. Make sure this unit is all the way in. You also may have a wiring or connector issue causing this as well.
You will have to enter the service mode to reset this code.
CAUTION: Do NOT mess with this service mode in any way other than the specific function I give you. Doing so could result in damage to your machine!

Enter SP (service mode) by pressing yellow C button, then press 1 0 7 on numeric keypad and then hold down the orange C button, display will change and then from the menu select "copy SP" then type in 5801 and press #, then press "execute". Turn power off and back on. If the code is gone and the machine works then your fine. If it comes back you will need to call a servicing company and have them repair the machine.
Good Luck and Thank You for using Fixya.
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SC548: Fusing unit installation error
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The machine cannot detect the fusing unit when the front cover and right cover are closed.

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Reinstall the fusing unit, ensure proper installation. You will need to enter the service mode in order to reset this error. Enter the service mode, then turn the machine off and then on via the MAIN power switch.

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Hello wajidsn

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Error message

It's the fuser. You can try turning it off, wait 30 seconds, and turn it back on again.

If the problem continues, call a technician in to get the thermistor replaced.

It's a common error.
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