Ricoh Aficio - Recent Questions, Troubleshooting & Support


  1. Separation bias error. A separation bias leak signal is detected. Causes. • High voltage supply board defective

Ricoh Aficio... | Answered on Apr 17, 2019


Software error 3: Undefined An error not controlled by the system occurred (the error does not come under any other SC code

Ricoh Aficio... | Answered on Apr 17, 2019


  • Toner Collection Unit Lock The toner collection coil rotation sensor did not detect rotation of the coil within 5 s after the drum motor

Ricoh Aficio... | Answered on Apr 17, 2019


Polygon Motor Error 1: ON Timeout The polygon mirror motor did not reach its operating speed within 20 s after the polygon motor

Ricoh Aficio... | Answered on Apr 17, 2019


Laser drive excess current draw problem

Ricoh new aficio... | Answered on Apr 17, 2019


Development Motor Lock While the motor is operating, the motor lock signal remains LOW for 2 s. Causes. • Motor lock

Ricoh Aficio... | Answered on Apr 17, 2019


Memory error. The machine detects a discrepancy in the write/read data during its write/read test (done at power off/on and at recovery

Ricoh Aficio... | Answered on Apr 17, 2019


Download pcl driver

Ricoh Aficio... | Answered on Apr 14, 2019


Drum Motor Lock Error.
need to check drum unit gears and main moter is ok

Ricoh Aficio SP... | Answered on Apr 14, 2019


You get this message because the PCU isn't seated properly. This is a link for the user manual for this printer: http://www.ricoh-usa.com/downloads/manuals/printers/cl2000.pdf On page 13 shows a diagram that indicates the photoconductor unit on the printer. Page 60 shows you different error messages, what they mean and how to fix it. It means you have to take out the pcu and reseat it into the printer, it is not in correctly. Page 29 shows you how to do this. It has pictures of how to take out the pcu and put it in correctly. I hope you get it fixed.

Ricoh Aficio... | Answered on Apr 12, 2019


Unplug unit for a rest

Ricoh Aficio... | Answered on Mar 31, 2019


SC 460 The problem may just be dirty separation components that a cleaning may resolve. The code refers to the following:
High voltage power: Separation bias output error

The status of the power pack is checked every 20 ms. This SC is issued
if the EGB detects a short in the power pack 10 times at D(ac).

1. Replace the high-voltage supply cable.
2. Replace the high-voltage power supply unit
3. Replace the IOB.

Ricoh Aficio... | Answered on Mar 19, 2019


Ricoh Aficio SP c430dn factory reset
Resetting to factory defaults will erase all stored data. Press the "./*" key and the "#" key on the Ricoh copier at the same time and hold for 10 seconds. Nothing will seem to happen until you hold both buttons down for the full 10 seconds.

Ricoh Aficio... | Answered on Mar 13, 2019


Dear kishorkamble,

We fixed this error, which happened in another model (Aficio MP-5500), by configuring two options:
1. Activating SNMP protocol. Menu Configuration -> Network -> IPv4
2. Activating RSH/RCP protocol. Menu Configuration -> Network -> SNMP

I hope it may be useful.

Yours sincerely,

Bruno Coutinho

Ricoh Aficio... | Answered on Mar 12, 2019


Red light all time when ink is finished and refilled it.

Ricoh Aficio... | Answered on Mar 08, 2019

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