Microsoft Web Access won't send mail

If you are trying to send or receive an email in Microsoft Outlook and the password doesn't work, you can check a number of different things. Microsoft Outlook validates your email account with your email provider using various settings. Once it has validated your settings, it will send or receive email. It is not only useful to set up your email correctly but essential if you wish to use Microsoft Outlook.

Gather all of the email settings for your email account. These will be located on your email provider's website in an FAQ or support section. If in doubt contact your email provider to provide all of the settings. Look for any of the following terms: POP, SMTP, IMAP, SSL, SPA, server, and port number. Make a note of all of these. Determine when the problem exists. Check if the problem occurs when sending an email, receiving an email, or both. If the password error only happens with either sending or receiving, this narrows down the source of the problem. Click "Start," type "Outlook" and press "Enter" to open Microsoft Outlook. Click "File > Info > Account Settings." Select your email account and click "Change." Click the "Incoming mail server" field, if your error was when receiving email but not sending. Enter the full "incoming mail server" address as provided by your email provider. If your email is "IMAP" then change the "Account Type" to display "IMAP." Click "More Settings > Advanced." Make sure that the incoming server "Port" number is the same as your email provider stipulates. If your provider requires SSL, then click "This server requires an encrypted connection (SSL)." Click "OK." Click the "Outgoing mail server" field, if your error was when sending email. Enter the full outgoing server address. Click "More Settings > Advanced." Make sure the "Outgoing server" port is correctly set. If your email provider requires encryption, then select the correct type from the drop-down menu. Click "OK." Click the "password" field and make sure you have entered the correct password. If your mail provider requires "SPA," then click the "Require logon using Secure Password Authentication (SPA)" to enable it. Click "Next" and then "Finish." Your password should now work. Hope it helps.