Caller ID suddenly stopped working on our KX-TG5771 cordless sets

Dial *31# followed by the phone no and send and see if it would show the id, if it shows i will tell you the next step

Ann also check with your telephone line provider for the land line calls that the subscribed service has been activated that forwards the calling line identity to your land phone line. Could be it somehow has become lost accidentally by the phone company.

It would be worth them checking it has not fallen off your subscriber settings to eliminate it as a possible cause)


Talking Caller ID Handset Dial #162 1 on 0 is off
Base Unit caller id Dial #*162 1 on 0 is off

Guess this toggles it from 1 or 0 in the settings

This feature lets you know who is calling

without looking at the display.

To use this feature, you must:

- subscribe to a Caller ID service of

your service provider/telephone

company.

- turn this feature on (page 24).

When caller information is received, the

handsets and base unit announce the

caller's name or phone number received

from your service provider/telephone

company following every ring.

The unit announces in English only.

L Name pronunciation may vary. This

feature may not pronounce all names

correctly.

L Caller ID service has a limit of how

many characters can be displayed. If

the caller's name is too long, the

handset may not be able to display or

announce the entire name.

L The announcement is heard at the

same level as the ringer volume (page

16, 23).

L If you turn on the answering system

and set the number of rings "2

rings" (page 36), the unit does not

announce the caller information. If

"Toll saver" is selected and there

is a new message, the unit does not
announce the caller information.

It would be worth contacting your service provider to determine if your subscriber settings for the caller ID service are active.

Talking Caller ID Handset Dial #162 then 1 on 0 is off
Base Unit caller id Dial #*162 1 on 0 is off

Guess this toggles it from 1 or 0 in the settings

http://eng.faq.panasonic.com/app/answers/detail/a_id/20750/~/troubleshooting---caller-id-is-not-working.

You might unplug the base station for a few seconds and then plug it back in. It might restore the function.

http://phone.manualsonline.com/manuals/mfg/panasonic/kx_tg6702_1.html

This is the info from the users manual, it seems a bit strange,
but claims if you set the number of rings before it answers, (for the answering system) to "2" it will stop the audible caller ID.
Here it is from the manual.

If you turn on the answering system
and set the number of rings “2” (page
38), the unit does not announce the
caller information. If “Toll saver” is
selected and there is a new message,
the unit does not announce the caller
information.
When you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to
both Caller ID and Call Waiting with
Caller ID services

Solved this myself simply by scrolling through all the Caller ID entries from recent calls . . .

check page 18 from your user guide (or at "http://phone.manualsonline.com/mdownloads/2a9697eb-f1f9-a434-457a-98ab6de1d9cc.pdf" if you don't have the book), your security code may not be set. good luck!

there really shouldn't be anything to set up. if you have another caller id box or phone, try plugging that in to the phone jack first checking for dial tone, then the caller id. if neither are working, call your phone company. if only the caller id is still not working, ask your phone company if it is activated.
hope this helps.
wg

They all have talking caller id on the phones themselves