Hi
When you press the silver / grey button at the front of the carseat you should pull both harness straps at the same time and it should loosen the harness. If this is not happening the carseat needs to be inspected. Please contact your retailer with proof of purchase if it is under 12 months old. Alternatively please let us know what country you're in and we can put you in touch with the correct customer care team to assist.
SOURCE: I need a replacement shoulder strap pad for maxi cosi infant seat
Hi,
If you contact this link, you will be able to purchase spares for this seat:
http://www.maxi-cosi.com/maxicosi/forms/contact.aspx?mode=contact&language=gb-en
I hope this helps.
SOURCE: lost instructions for use manual maxi-cosi cabrio infant seat
Ask here, they can get you most Maxi Cosi manuals.
SOURCE: size 0 maxi-cosi sun shade
The sun shade is already on the car seat! It comes with it! When I recieved my car seat I thought it was missing this part. It is actually pushed in behind the plastic ridge at back of car seat!! I found it kind of hard to pull out but it is def there!!!
SOURCE: need replacement hood/sunshade for maxi-cosi
Hi,
If you follow this link, you will be able to purchase this part:
http://www.maxi-cosi.com/maxicosi/forms/contact.aspx?mode=contact&language=gb-en
I hope this helps.
Testimonial: "Thank you for that, am waiting to hear. "
SOURCE: Who can I order shoulder strap pads from for a
All accessories and additional parts can be ordered from the Consumer Relations Department. You must have your model number and manufacturing date of the product to order parts, accessories, or instructions. To order, e-mail the Consumer Relations Department at [email protected], fax us at 1-800-207-8182, or write to the following address: Dorel Juvenile Group Consumer Relations Department P.O. Box 2609 Columbus, IN 47202-2609. You may also contact the Consumer Relations Department at 1-800-544-1108 where you can speak to a Consumer Relations Representative. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday.
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