Jackson JP-24B Built-in Dishwasher Logo

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Chris Hamby Posted on Feb 17, 2018
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Motor just hums. Does not wash or drain, but does a low pressure rinse cycle

2 minute cycle seems to be running, but motor/pump sounds "locked up". Instead of washing, I just hear a humming sound, then at end of cycle it rinses a little with very low pressure, but does not drain. Washer slowly filling with water if I continue to run it through the cycle.

1 Answer

artie g

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  • Master 873 Answers
  • Posted on Feb 18, 2018
artie g
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Sounds like pump or motor failure

3 Related Answers

kurtmorganec

  • 55 Answers
  • Posted on Sep 27, 2009

SOURCE: jackson jp-24b

it needs a new drain relay box 120 volt the drain is stuck open the jp 24 were not very good machines the red lines are drain lines if you plug up the drian lines at fillup the machine will wash but now it will never drain a new drain box is not cheap i can sell you one at cost

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Silverdragon

electronic & computer repair& servicre

  • 12061 Answers
  • Posted on Aug 28, 2010

SOURCE: High limit light goes on

Well, while I must admit that "Percussive" maintenance, sometimes works, as you have discovered there is more to servicing than, just "Giving it a good whack" lol.
The problems with these units, is usually to do with the Thermostat, and/or the Main Controller Board, the MCB, is prone to "Spikes". "Surges", and mains borne problems.
The first thing to replace should be the Thermostat and or sensor thermistor. Usually we replace the Thermistor, or Temp Sensor, and, try that first, and if no go, then the Thermostat itself, and then if no go, the main Board. I provide you with a parts supplier below. Below that is the Jackson support website to assist you. Please contact them, and ask for a referral to an authorised repair center. Then ask the repair center for a "Quote" for the repair before allowing any work to commence. If you do not wish to DIY.
http://www.whaleyfoodservice.com/jacksonmachineparts.aspx
http://www.jacksonmsc.com/?xhtml=xhtml/jac/us/en/homepage/default.html&xsl=homepage.xsl

However it is my professional recommendation that you call a professional to attend to this matter.


Anonymous

  • 1891 Answers
  • Posted on Nov 05, 2010

SOURCE: We have and older Jackson

sounds like a wiring problem but it is controled by a thermo to make sure you get to the proper tempt . so ck the connections and mke sure the thermo is good . . and the element is good . ..hope this helps mm .. ps run the dishwasher at least several times a month as sitting to long is not good for it . ( once a week would be even better ..) mm

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2helpful
2answers

My Samsung washing machine is stuck at the rinsing cycle, it does not drain. Can the water level faulty pressure sensor cause it?

Yes, a faulty water level pressure sensor can cause a washing machine to get stuck at the rinsing cycle and not drain. The water level pressure sensor is responsible for detecting the water level in the washing machine tub and signaling the control board to activate the drain pump to remove the water. If the pressure sensor is faulty and cannot detect the water level, it may not signal the control board to activate the drain pump, causing the washing machine to get stuck in the rinsing cycle.
To troubleshoot this issue, you can try the following steps:
  1. Turn off the washing machine and unplug it from the power source.
  2. Locate the water level pressure sensor, which is typically located on the side of the washing machine tub.
  3. Check the wiring and connections to make sure they are secure and not damaged.
  4. Use a multimeter to test the continuity of the water level pressure sensor. If the sensor is faulty, it will need to be replaced.
  5. If the sensor appears to be working properly, check the drain pump and hoses for clogs or obstructions.
  6. Reconnect the washing machine and run a cycle to see if the issue has been resolved.
If you are unsure about performing any of these steps or if the issue persists, it is recommended to contact a qualified technician for assistance.
0helpful
1answer

Ref Kenmore 11020902991 fills then does nothing but hums. No agitation drain rinse spin. Nothing. Pump not clogged and coupler intact.

indicates 2 possible faults
no agitation . spinning- indicates a problem start / run capacitor for the motor ( hum )
drain is a separate motor and will not run until drain is activated
and that comes back to the second possible fault
problem program board not progressing to wash cycle
the hum could be a water control solenoid
call a technician for a proper diagnosis
0helpful
1answer

I have an older Whirlpool duet that reads sue code.It has water that has not drained fully with a odd sound towards the rear of machine possibly a short in board?

Is it SUE or SUD code?
Sud SUDS LOCK (Overdose of detergent detected during the wash cycle) The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked
• Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
• Check / Clean Drain Pump Filter of foreign objects
• Check Drain Pump
• Check the Pressure Switch
• Check CCU
0helpful
1answer

I have a Kenmore top loading large capacity washer model 1028882791. It began washing as usual then began to making a loud humming sound. The agitation stopped. It only makes a loud humming sound. I...

The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

Replacing Motor Coupler on Kenmore and Whirlpool Top-Load Washing Machines
1helpful
1answer

My washer (whirlpool duet) seems to cancel in the middle of load cycle. Most often the word "suds" is displayed. It is not the amount of detergent or the type because I use very little High Efficiency...

SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)

The motor control unit senses a suds lock condition by analyzing the current draw on

the drive motor. If "Sud" is displayed a potential suds lock is detected. This may

signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

ERROR CODES

DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE


Suds

6 - 7

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a

Normal cycle without adding any detergent. This should clear the unit of the

excess detergent.

• Check the drain hose and make sure it is not plugged or kinked

• Check Wire Harness connections to the Drain Pump, Pressure Switch, and

Central Control Unit (CCU)

• Check/ Clean Drain Pump Filter of foreign objects

• Check Drain Pump

• Check the Pressure Switch

• Check CCU

4helpful
2answers

What does the symbol code "suds" mean?

SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
  • If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
  • Check/Clean Drain Pump Filter of foreign objects
  • Check Drain Pump
  • Check Pressure Switch
  • Check CCU
1helpful
1answer

Whrilpool modle #lsq9544kq0 washer works in

Humming could mean a stalled motor. These machines also have a coupling between motor and gearbox which can fail. However, the pump is attached to the motor, so if it's not pumping it probably means the motor isn't spinning. Check motor and/or gearbox.....Nomess
0helpful
1answer

Tried to wash a load of clothes and keep getting an error code "sub". The machine will not complete a cycle, won't rinse, etc. What does the error code mean and how can I fix it?

SUDS LOCK (OVERDOSE OF DETERGENT
DETECTED DURING THE WASH CYCLE)

The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If “Sud” is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.

Possible Causes / Procedure
■ If too much detergent was used:
—Run the unit through a Rinse/Spin cycle.
—Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
cycle.
2helpful
1answer

Stalled Motor

quite possibly the drain pump which would cause it to stick in rinse cycle. the humming noise you heard is probably the drain pump powered up but jammed. likely cause is a foreign object stuck in the pump impellor - main culprit is bits of bra wire. take the pump to pieces and extract whatever is jamming it.
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