Hi,
The best solution would be to contact their support team.
[email protected]The mailing address, phone and fax number is :-
Mailing Address:
Jackson MSC LLC
P.O. Box 1060
Barbourville , KY 40906
Phone:
800-736-8144
Fax:
606-523-1799
However, in order to request for parts, you need to contact :-
Service
888-800-5672
THAT WOULD BE THE BEST OPTION.
Unless email them for parts at :-
[email protected]For technical support besides the first email, you can also send them an email at :-
[email protected]There are so many web options. However i would advise you to contact Jackson
directly.
Thanks for using "Fixya".