It is stuck in safe mode
SOURCE: harmony 520 remote is in safe mode.....how do I fix this
remove the batteries from the remote
hold down to the number 2 key
as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in
now remove the batteries again and put it back in again without pressing any buttons
if this does nto fix the issue
remove the batteries from the remote
hold down to the number 2 key
as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in
do a firmware upgrade
SOURCE: Logitech Harmony universal remote stuck in safe mode
Just a message to all that have problems with there Logitec remotes. My remote went into something called a "safe mode" when my partner changed the batteries while holding the power button.... I pressed every single button to try and get out of it but nothing seemed to work, (I was getting pretty frusterated, there is nothing in the manual to tell you how to fix this problem), however, I have now learnt that as you replace the batteries you need to have the number 2 button held in as you replace the last battery. This works 100% so if you have any trouble with the "safe mode" then this is what fixes it.
Carly.
Testimonial: "Worked like a charm"
SOURCE: logitech harmony advanced universal remote 550 display safe mode
remove the batteries from the remote
hold down to the number 2 key
as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in
now remove the batteries again and put it back in again without pressing any buttons
if this does nto fix the issue
remove the batteries from the remote
hold down to the number 2 key
as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in
do a firmware upgrade
SOURCE: Harmony 515 Remote in safe mode
Upgrading the remote firmware may solve this problem. To do this, select option UPDATE REMOTE using Logitech Harmony Remote software
SOURCE: Logitech Harmony 670 remote stuck on Safe Mode.
1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
2. Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration. Did this fix the problem? If no, please e-mail us back for further information about your issue.
ANSWER:
FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
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