Logitech Harmony 890 LCD Remote Control Logo

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astrid Posted on May 15, 2012

Harmony 900 remote is stuck on 'safe mode'. What do we do to change ?

It is stuck in safe mode

5 Related Answers

Anonymous

  • 5 Answers
  • Posted on Jun 09, 2009

SOURCE: harmony 520 remote is in safe mode.....how do I fix this

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

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Anonymous

  • 1 Answer
  • Posted on Aug 26, 2009

SOURCE: Logitech Harmony universal remote stuck in safe mode

Just a message to all that have problems with there Logitec remotes. My remote went into something called a "safe mode" when my partner changed the batteries while holding the power button.... I pressed every single button to try and get out of it but nothing seemed to work, (I was getting pretty frusterated, there is nothing in the manual to tell you how to fix this problem), however, I have now learnt that as you replace the batteries you need to have the number 2 button held in as you replace the last battery. This works 100% so if you have any trouble with the "safe mode" then this is what fixes it.

Carly.

Testimonial: "Worked like a charm"

Anonymous

  • 2 Answers
  • Posted on Sep 18, 2009

SOURCE: logitech harmony advanced universal remote 550 display safe mode

remove the batteries2.gif from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

Anonymous

  • 8 Answers
  • Posted on Jan 26, 2010

SOURCE: Harmony 515 Remote in safe mode

Upgrading the remote firmware may solve this problem. To do this, select option UPDATE REMOTE using Logitech Harmony Remote software

Anonymous

  • 101 Answers
  • Posted on Feb 04, 2010

SOURCE: Logitech Harmony 670 remote stuck on Safe Mode.

1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
2. Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration. Did this fix the problem? If no, please e-mail us back for further information about your issue.
ANSWER:

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

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Related Questions:

0helpful
1answer

Logitech Harmony 520 stuck in safe mode

Use the solution provided at http://www.fixya.com/support/t5148847-not_functioning_message_showing_welcome
Probably a stuck button.
It worked for me.
tip

Harmony 900 Manual Download

Download Logitech Harmony 900 Remote Control Manual

5b3d12f.jpg

Have you misplaced your Logitech Harmony 900 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 900 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
on Apr 30, 2010 • Televison & Video
tip

Harmony 900 Manual Download

Download Logitech Harmony 900 Remote Control Manual

5b3d12f.jpg

Have you misplaced your Logitech Harmony 900 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 900 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
1helpful
1answer
1helpful
1answer

Harmony Logitech 510 is stuck in Safe Mode

I removed the batteries, held in the 2 button and connected the USB cable, display now read something like 'update complete' Tried a software update again, and it worked........no more 'Safe Mode!'
tip

Logitech Harmony Safe Mode Fix Is your Logitech Harmony Remote stuck in SAFE...

Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Logitech Harmony Firmware Update
on Apr 27, 2010 • Televison & Video
tip

Logitech Harmony Firmware Update

Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
on Apr 27, 2010 • Televison & Video
1helpful
1answer

Logitech Harmony 550 stuck on Safe Mode --Have Changed the batteries and checked that they are in correct--However, unable to access anything with remote including the Help button.

Hi everyone. So I can see that there are a lot of people who are having trouble with their Harmony remotes being stuck in safe mode. Here's how to fix it and get your remote working again:


1. Connect your remote to the computer.

2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this can help
14helpful
1answer

Harmony 550 in safe mode

Hi There,
To get out of safe mode, do a firmware update from your PC. This will install the latest firmware and your configuration. Safe mode is a bootstrap designed to recover from firmware corruption issues so about the only thing it knows how to do is reload firmware.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.
0helpful
1answer

Changed battries and remote now stuck in safe mode. is a harmony 670

Hi. Here is how to get your remote out of safe mode.

1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this helps.
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