Nortel Networks T7316E Telephone Platinum RoHS Logo
Louise Piche Posted on May 08, 2012
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Line will not diconnect

I have 2 lines lit up that will not disconnect. I have unhooked all the phones and reconnected and it still shows up says "Line in use"

1 Answer

Phonemaster4

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Cheetah:

An expert who has answered 20 or more questions within one hour.

  • Expert 110 Answers
  • Posted on Feb 13, 2014
Phonemaster4
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Cheetah:

An expert who has answered 20 or more questions within one hour.

Joined: Jul 13, 2010
Answers
110
Questions
1
Helped
28422
Points
110

Try to power cycle the phone system by removing power and waiting two minutes then plug it in again. This should clear the problem.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
2answers

GE 2-9831a - My landline phone can't get a dial tone?

Line in use means another phone is being used. If you have more than one phone, the second phone is off the hook or someone is already using the phone. Check all phones and be sure they are hung up.
0helpful
1answer

Why my mitel sx-50 shows message on console no communication?

The phone line between the SX-50 console and the main control is disconnected or the console may need to be rebooted (unplug the phone line then reconnect it). If this doesn't solve it then contact your PBX system support person.
0helpful
1answer

I have two lines lit up that will not disconnect

when you press the line button it may say "in use" and the have a extension #. That will tell you which phone or port has seized it.
1helpful
1answer

Avaya Partner line always lit

If the line button is lit then something within the system has picked it up. If the phone is a multiline set, the line 1 light on the set that is using the line will show green. The line could also be held by either a cordless phone on the system or the voicemail system. The easiest way to clear the line (if the held set isn't apparent) would be to cycle down the power to the phone system for a moment. That will clear the line if its held by the voicemail
0helpful
1answer

Meridian M7310; just installed replacement phone (used); line 3 disconnects when answered. Lines 1 and 2 work fine. They are in the loop. Line 3 is dedicated fax incoming but can be used as outgoing phone.

Normal 0 Hello, Gary.

Disconnect power and cables from all phones and faxes on the line 3. Wait 15 minutes and reconnect the line again, one at a time. See if the Meridian works. If not, it could be faulty.

Hope this helps.

2helpful
1answer

Display shows "line in use

You should contact your service provider and have them reset your phone line connection. They should be able to do it remotely.
0helpful
1answer

Suddenly line 2 only works on wired phones

Here are a couple of things to try. First is to disconnect the base and install a regular two line phone to verify that line 2 is ok at that jack. Also on Panasonics website, when you unboxed and installed that unit, there was a cord that had green plugs on it. That was a 4 conductor cord. If somebody changed that out to a 2 conductor, it could cause this. Also it could be a defective cord. If you have another 4 conducter cord from the wired phones, swap it out. Make sure on the base, on the back, that it is plugged in to the correct plug, marked line 1/2. Basically if a regular 2 line phone works, it is possible that the unit is defective. Also maybe unplugging the base from power and resetting that may fix it also.
If that does not help here is Panasonics number.
1-800-211-PANA(7262)
0helpful
1answer

Line problems

I disconnected phone cord from base unit and then reconnected the phone cord after a few minutes and then it worked. I have no clue why that solved my problem.
0helpful
1answer

RCA executive series

No ringer could well be a setting and light on 2nd line means their is No 2nd line and most 2 to 4 lines phones at least require 2 active lines for the system to work correctly
Not finding what you are looking for?

55 views

Ask a Question

Usually answered in minutes!

Top Nortel Networks Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Nortel Networks Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...