Fridge is OK but freezer warning alarm is sounding we have cleared all the fluff from underneath the bottom half of the freezer records temperature of -18 but the very top is recording just below zero any ideas?

Warning light (red)
If the temperature warning light (4) lights up, it
indicates that the temperature within the freezer has
reached a level where the safe food storage is no
longer ensured. When the freezer is first switched on, the warning light will stay on until the temperature has dropped to
a safe level for the storage of frozen food.

Temperature acoustic alarm
This appliance incorporates an alarm which gives off
an audible signal whenever the warning light comes
on. This signal can be temporarily stopped by
depressing the push button for fast-freezing (6).
The fast-freezing push button can be released as
soon as the warning light is off.

Open door acoustic alarm
This appliance also incorporates an alarm which
sounds if the door is left open for more than 60
seconds. The signal will be stopped when the door is
closed again.

Dado

Hi Rachel
For your door to close properly take off the gasket from your fridge and wash it with hot water. It will be softer and stick to the fridge much easier.

i found a manual online that can help you diagnose and fix things http://www.repairclinic.com/RepairHelp/Refrigerator-Repair-Help

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Hi Clair, thank you for allowing me to assist you.

When the refrigerator is beeping or buzzing, it may be a warning sign of a possible malfunction or an unsafe, interior temperature. To silence the buzzer, you can depress the ALARM OFF button. However, if you have already done this, try unplugging the unit or flipping the household circuit breaker for about ten minutes.

If the alarm continues, it could possibly be experiencing a communication problem with the temperature control/board or wiring failure. I would recommend connecting with a professional appliance tech for a clear-cut diagnosis.

If the refrigerator and freezer are both working properly. Then the only problem would be the alarm, It's either the placement of the alarm thermometer or the alarm thermometer is stuck closed.

I turned the fridge and freezer off using the circular dials, I then turned the unit off at the mains. Left it for a few minutes and then turned the power back on. I then turned the circular dials to "max" and then depressed the super cool and super freeze buttons to turn this facility on. This time they came on normally (not flashing) and no alarm sounded. The fridge and freezer then started to get cold. Once the unit had been running for several hours I then turned the dials to the 3/4 mark and depressed the super cool and super freeze buttons again to turn them off. Over night the fridge and the freezer appear to be working properly so I hope that my problem is solved. Maybe the unit just needed to "settle" before being switched on?

My wife solved it for me :-) You turn the alarm off with a switch at the bottom. The alarm turns off, but the light stays red for another 4 hours. After that the red light goes off too, and you can turn the switch back on without the alarm going off, if the freezer is back to operating temp.

the alarm is there to warn you that the freezers not up to set tempature.. The reason as I see what you wrote would be a stuck or burnt out auto defrost timer motor. or the units got a leak in the refrigerant line??? good luck