Got m7208 phone but can only just hear the caller

There is no outgoing (microphone) volume control, if it is only your set try the handset from different extension. The microphone element may have been damaged (especially if dropped) and have to be replaced. Replacement handsets are not hard to find. If everyone on your system claims that callers cannot hear them, there are some settings on the central switch (KSU) which might help, but only after ruling out a problem on your particular set.

This is Caller ID log

FEATURE 812 View Call Log
FEATURE 813 Manual Call Log
FEATURE 815 Deletes Call Log Items

To have no log see your office administrator or call your local tech to De-program your phone from the system log.

So is the display not working or are you trying to set up caller ID?

M7208 phones were delivered with the very first Nortel systems and if you have one of those, you're not getting CID. The CICS cabinet or higher requries a CID trunk card and IIRC 5.0 or higher software. If all of those are in place, as a minimum you can press FEATURE 811 to display CID info.

Carl

There are a few other things you need before it will just work on your phones. You need to get Caller-Id activated by your carrier on each of the 4 lines. You also need to make sure your system has a Trunk card capable of Caller-Id. The card in your systems should be labeled CID.

After this you still need to program the lines for Caller-Id in the configuration section of programming.

Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]

• Establish a conference call between yourself and two other parties.
  1. Make or answer the first call.
  2. Put the first call on hold.
  3. Make or answer the second call.
  4. After the second call is connected, press [Feature] [3].
  5. Press the line or intercom button of the first held call.
  6. Press [Rls] to end the conference call
• To remove yourself from a conference permanently (unsupervised conference):
  • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
• To put a conference on hold:
  • Press [Hold]. The other two callers can still talk to each other.
• To split a conference:
  • Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
• To disconnect one party:
  • Press the line or intercom button of the caller you want to disconnect, then press [Rls].
  • Press the line or intercom button of the remaining caller to resume your conversation.
• To independently hold two calls:
  • Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

It sounds like you have a defective handset cord or handset. First, at your phone, switch your handset with another phones handset that you know for sure works. From your phone make a test call. If the caller can now hear you, the original handset from your phone is defective. If the caller still can not hear you, switch your handset cord with another handset cord from another phone that you know works. From your phone make another test call. If the caller can hear you, then your original handset cord is defective. You can purchase another handset cord from your local office supply store. Your phone uses a standard handset cord. It may be difficult to match the original color of your handset cord. Be sure to take your defective handset cord with you, so you can try to match the color. If the caller still does not hear you. Put your original handset and original handset cord back on your phone. Then plug your phone in to another wall jack, that you know works with another phone. The other phone needs to be an identical phone to yours (same number of buttons and same model number. The model number can be found under the phone). Wait approximately 90 seconds, sometimes longer, after you plug your phone into the other wall jack. Now, make another test call from your phone. If the caller can now hear you from your phone with it plugged into another working jack, then you have a defective station port or jack where your phone was originally plugged in at. If the caller still can not hear then you have a defective phone.

it is a progrsamming issue that can be fixed where are yuou located?

you can call me at 3107016774

If your system is a Nortel Callpilot just log into your mailbox, then press 8, the first option "Record your name in the company directory" is what I think you're looking for.

first u.............