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Posted on Nov 26, 2017

My Platinum brewer has begun brewing on it's own.

My Platinum brewer has begun brewing on its own. I have seen it spontaneously start brewing half a dozen times, who knows how many times when I'm not home. If the cover is left open water shoots out of the brewer, needless to say we keep the cover shut. Any idea how to fix this or what the problem is? Thank you.

  • johnson811
    johnson811 Mar 19, 2012

    I do use filtered water and we descale the machine very three months. I did call Keurig, they told me there was nothing that could be done and that it was unfixable. They advised me to stop using it and buy a new one.

  • johnson811
    johnson811 Mar 20, 2012

    I've also tried cleaning all parts I could see.

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2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 05, 2009

SOURCE: One cup brewer, says it is brewing, but the

If the brewer heats the water but it doen not dispense this is probably because air is trapped in the tubing of the water system.

To solve, use as air compresser with minimum pressure (20-25 psi) and force air through the system using an air nozzle that is long enough to reach into the hole into the area where you fill the water. Place your hand under the dispenser and ensure you can feel the air from the compressor coming through.

Once you clean out the lines, you should be good to go.

We have had our coffee maker sitting on our shelf "broken" for months now. We tried this last ditch effort before tossing the machine in the trash and low and behold it worked! :)

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Anonymous

  • 58 Answers
  • Posted on Jun 24, 2010

SOURCE: brewer does not brew every time

Contact Keurig customer service at 1-866-901-BREW (2739) -- everyone i have spoken to was very kind and helpful

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I have a Keurig B70 that worked perfect till this morning. It quit despersing water ,what can I do?

I would start with the basics. Get the quick start manual and follow the instructions. If that does not work then the pump or controling circuirty has failed. I have attached a link for the quick start guide.

Keurig Platinum Single Cup Brewer Quick Start Guide ManualsOnline com

You can also contact customer service at: 1-866-901-BREW Keurig Platinum Single Cup Brewer Quick Start Guide ManualsOnline com
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We have just descaled our Platinum unit and reset all the functions. When attempting to make a cup of coffee, it says it is brewing, but NOTHING is happening. What do we do?

If your brewer is not brewing the full amount selected, it may be caused by the following:


?· The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

?· The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

?· The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Then try also this helpful tip

http://www.youtube.com/watch?v=DqRs4Ott21s

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My Keurig platinum B70 will not pump water through the system. It says "Ready to Brew",I push the brew button, it says "Brewing", but nothing happens. It also defaults to the largest cup size, and will not...

Please get a hold of the company at the number in the manual, they will send you a new one if they cannot fix it. Magic words, I got it as a gift three months ago, it worked fine until now. Worked on mine. Sending out a new one today. This company works with you until you are happy. and I am getting 4 boxes of coffee! Free!
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