Formatter board I have a m1522n with what I believe to be a formatter board problem. After contacting HP support they told me to upgrade firmware, but this stopped the printer working at all rather than occasionally switching off. Can I still bake the formatter board and install old firmware or not?

Sounds like a bad formatter. I would try a firmware upgrade first and if unsuccessful, would replace the formatter. These formatters are infamous for failure.

Hello, This sounds like a classic Formatter board problem.
The display panel gets its signals from the formatter.
This printer has history with poor performing formatters.
For repair information see link Below.
M2727INFORMATION

Hello, this sounds like a main formatter board malfunction.
Hewlett Packard may be able to provide warranty repair for this model.
For more information, follow link below.
M1522INFORMATION

Thank you for contacting FixYa with your printer inquiry.

The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.

The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.

Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.

Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.

How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

1. Turn the Machine on.
2. Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
3. Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

Hope this helps. Please keep us updated and remember to rate this answer.

TF

the formatter board, display control panel and the flat bed scanner assembly. Mostly its the formatter board.

HP 2300 ERROR 49.XX
• A critical firmware error has occurred on the printer
• Turn printer off then on
• Disconnect the parallel cable or the network cable
• If message still there when the network cable is disconnected
upgrade firmware in jet direct card and the formatter board
• Bad network cable
• Replace firmware DIMM
• Replace the jet direct card
• Replace formatter board
• Replace engine board

95% of the time it is a PDF that has a font that is not recognized by the printer! If the error is not there when you follow the above, you may have to clear out the print queue.

A 49 error is a firmware error, it might be caused by the firmware itself, or by the failure of a printer module.

How to isolate the cause:

- Verify that the problem is not being caused by a specific job, this error can be caused by bad information being sent to the printer.
- Power off and remove any installed EIO devices, (JetDirect Cards, Hard Drives), power on and test.

Cold Reset the printer:

- Power off, remove any optional memory, power on and retest.
- Power off and reseat any memory and firmware modules on the formatter board, power on and test.
- Power off, reseat the formatter board, power on and test.

Check firmware version: on newer machines with flashable firmware upgrade to the latest version. If you are running the latest version reload it, this might fix corrupted firmware. (Some printers have flashable firmware, others use a Firmware DIMM which must be replaced to upgrade.)


If you haven't found the cause yet it's time to start swapping parts:

- Firmware module if it's a DIMM as opposed to being part of the formatter.
- Memory if installed, some printers have to have at least one memory module installed to run, and it must have enough capacity to function, in some cases installing a module that does not meet the minimum requirements of the machine will cause a 49 error

This is due to a formatter failure. The scanner assembly has been damaged and will need to be replaced as well as the formatter board.

Try an nvram
Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the down arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp, if within 2 years from the purchase date ask for a case number to have the printer serviced under a service note.

Al
[email protected]

This is a firmware error, you can try turning the printer on and off a few times, reseating any memory and the formatter board. If these steps don't work Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
If still no joy replace the formatter (this is the normal coarse of action)

Formatter is bad.