I have download a new driver from support center .but same problem.
Hi ankita, how are you?
Let's accentuate the positive, we reasonably that it's not a software problem and we now have the latest drivers installed. So, we'll move to the next possible solution, resolution through process of elimination. Take out ink cartridges and close cover and run a print job, see if the wizard comes up and informs you there are no ink cartridges installed>reinstall ink cartridges when prompted>press continue/next or done>print test page. Write me back and let me know if the was the fix. If not, we will continue, there are several other avenues left to us try. Good Luck...
Sincerely,
anaanymous
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I have use this solution .no any efect for this problem.I have reset my printer to SSC .but same problem .I think head was not heated or miss pulse volt.what I do please help me.
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