Samsung YP-Z5F MP3 player malfunction

A firmware upgrade may solve the issue. To upgrade firmware follow these steps:

1. Download the firmware file from the Samsung Download Center by clicking here.
2. Remember to save the file to your desktop or documents.
3. Uncompress the downloaded file in a folder (use winrar or winzip). DATA file will be displayed.
4. Connect the player to your PC with the USB cable.
5. Right click on the Start button, and then left click Explore to open Windows Explorer on your PC. [Samsung YP-Z5] is displayed in Windows Explorer.
6. Select the uncompressed files and drag-and-drop it into the Samsung YP-Z5 Data folder.
7. Disconnect the YP-Z5 from your PC. After disconnecting the USB Cable, the upgrade screen appears.
8. Select [Upgrade] to upgrade firmware.

Try it and see.

Manual for YP-Z5F:
http://downloadcenter.samsung.com/content/UM/200605/20060511090848406_YPZ5F-COMMON-ENGLISH0.0.pdf

1. Try a system reset: page 60
1.1 Turn the power on
1.2 Press the Reset hole on the bottom of the player.
2. When power won't turn on: page 61
2.1 Let the player charge
2.2 Turn the power on
2.3 Press the Reset hole on the bottom of the player.

3. Windows update might be required: page 63
3.1 Press <Start> on the toolbar of your PC to run Windows Update.
Select Key Updates and Service Packs, then update all.
Reboot your PC and reconnect.


When you're connecting to a pc that has another Operating System:
1. Install the software matching for your OS on the computer.
2. Update your player withe the latest firmware if available.
Note: when reinstalling firmware all files (music, pics, videos) will be erased from the player.

Downloads support page:
http://www.samsung.com/uk/support/main/supportSupportMain.do
Entering your exact model will lead to the correct downloads.

The player needs to be charged via the USB connnection on your PC. If it doesnt fit, try the USB ports on the back. If its not working/not charging, please test the MP3 player on another PC.

I've had various issues similar to those described, and can offer the following trouble-shooting and/or work-around tricks that I've had success with:

Sometimes, when I come to use it I find that it won't turn on at all, but it's most likely because it's been a while (several weeks) since the last time that I used it.  The battery does seem to lose its charge over this time.  All I do is to charge it up for several hours, (or even overnight).  It usually charges best by leaving the unit OFF when plugging in the USB cable to the PC, just like a cell phone does.

As for the problem with the PC recognizing it, sometimes it just takes a few minutes. I have winXP.
First, open MyComputer.  If the mp3 player doesn't show up as another drive after about 60 seconds, press the F5 key to 'refresh'.  Sometimes closing MyComputer, then re-opening it makes a difference, too.  You might also want to try a different USB connection, like using one in the back of the PC instead of the front (or vice-versa).

Sometimes, though, it doesn't hurt to just press the RESET button at the bottom side (6 o'clock position when holding it upright and facing you).  With it turned ON, I insert a paper clip that's been partially straightened out, holding it in for about 3 seconds.

Good luck!

Try getting a new USB Cable.
I myself have had the Same Problems.
And that seems to help.

i can't change my samsung mp3 YP-Z5F 2 GB and i don't have installation CD.So,how can i change and where can i download installation CD,If you don't mind , you can give me that CD,My account is [email protected],

thanks you!~

you could try to connect it to another computer if it detects convert it to FAT32.

is there a reset button [pinhole] on the player??
should fix it

Samsung YP-Z5F

Will not always switch on and when it does switch on will not respond to control panel

use the USB cord, then plug you mp3 into the computer, in a few seconds the welcome screem will be showing, then you let the mp3 charge, then it will work properly... that's what happened to me