I have a Polycom that doesn't seem to dial the numbers being pressed (lots of long distance calls to the wrong cities!!). I figured its probably in need on cleaning under the keypad, but can't figure out how to get to it. I can remove 3 screws, which gives finger tip access to the speaker, but can't pry open the rest. Hammer might work, but worried about the outcome. Anyone ever open one up before?
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My problem is very similar. All of my buttons seem to work. The on/off button, mute & the vol do what they are supposed to and I get a dial tone, but when I push the numbers they don't dial out. The dial tone never stops. If I call out from another phone & then turn my polycom on, I can use it just fine to have a conversation. Why can't I dial out on it? I am just plugged into a regular phone line.
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