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Posted on Sep 23, 2011

Error code C7 13 - Rheem Paloma Tankless Water Heaters PTG-74PVN Tankless RTG-74PVN

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John Reist

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  • Posted on May 11, 2017
John Reist
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Solved the problem signed for a yearly maintenance fr my Propane company for $90/yr and y come out an clean it. Got tired of taking it apart each year

A

Anonymous

Before calling service technician, open following links for troubleshoot resources including Rheem chat, and Rheem contact, and possible product manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

C7 13 might be bad flow control valve.
While the tankless is down, I suggest also catching up on general maintenance such as cleaning the combustion chamber and burner parts, checking vent drain line, and cleaning water filter, and de-liming the heat exchanger.
Some resources are shown following pdf:
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

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Anonymous

  • 399 Answers
  • Posted on Nov 18, 2009

SOURCE: I have a c7 76 error code. What is my problem?

hi my name is pete pleased to help i think you have a burnt out capacitor on the left hand side of your burner control you will find 4 capacitors you can soon see if one has blown the cap will be raised unlike the outher ones they will be flat hope this helps

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A

Anonymous

  • Posted on Apr 17, 2011

SOURCE: c7 13 error code on my tankless

Internet doesn't have clear-cut solution for C7 13 error code.
If concise repair information or service bulletin comes available, I will update this thread.

Open following links for Rheem troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Anonymous

  • 244 Answers
  • Posted on Feb 07, 2010

SOURCE: Have a rheem rtg74pvp1 propane fires and runs for

Basically this error means the input gas is restricted...line is too small. If the unit was working properly prior to this error code, you'll have to take the burner control assembly apart and perform some detailed...spring cleaning.

I have the procedure in PDF format...but unfortunately I don't have it with me at this time. Easiest thing at this point would be to call Rheem/Paloma Customer Support at (800-432-8373); advise them of the error code and they will send you the procedure in an easy to follow, step-by-step format. It's a fairly easy proccess, but takes about 3 hours to complete.

Thanks for trying Fixya.com

Mike...

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Noritz: Tankless Water Heater. I have an error code 99 on my Noritz tankless. How do l reset it please?

Remove the bird's nest in the flue.

The 10, 59, 90 and 99 error codes indicate that a Noritz heater has experienced a combustion abnormality. In most cases, it is the result of an obstruction in the heater's flue. Examine the flue to see if it is blocked by debris and clean if necessary.

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Manual

Copy following link for Rheem tankless troubleshoot resources, including error codes, manuals, and general information for maintaining your tankless computer that heats water.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Multiple error codes can indicate failed PC board. Rheem will send PC board... so your computer-that-heats-water might have failed motherboard.
Continual maintenance can help avoid common error codes, but some problems are insoluble and chronic.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

What does error code 13 mean?

1) Copy following links for Rheem tankless error codes
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Tankless-Error-code-13.pdf

2) Maintain water heater as shown in product manual to avoid common error codes.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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What does code 36 mean

Error code 36 does not show in Rheem tankless manuals.

Copy following link for general troubleshoot and error codes, and Rheem contact information:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error code 36 does not show in any resource, including 2008 service manual, or 2012 product manual.
Check that remote control display is illustrating the correct number.
For example there is error code 35.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

1helpful
1answer

No hot water error codes 76, C4,C7

Before calling service tech, open following links for Rheem troubleshoot resources including rheem chat, error codes, possible maintenance and service manual.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Multiple error codes can mean PC board failure.
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf
1helpful
1answer

Code c4-13

Before calling service technician, open following link for Rheem troubleshoot resources including error codes, Rheem chat, and possible manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Error code C4 13 is bad oxygen sensor, inadequate incoming air supply, or bad venting. Also bad PC board, or internal wiring, or temperature set too high, damaged burner parts.
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/pdf/Bosch_Ventilating_tight_houses.pdf

Tankless require yearly maintenance to combustion chamber and burner parts.
Prescribed maintenance can correct some of the issues in error code 13.
0helpful
1answer

C4,76 what is it?

Before calling service technician, open following link for Rheen troubleshooting resources and possible error code help plus link to Rheem chat:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Typically, error codes are start-point for troubleshooting.
Error 76 is communication fault with remote control, which can be bad remote, bad wire, bad wiring connection, or bad part inside tankless.
C4 is oxygen sensor problem or bad venting.
More than 1 error code, or mixed error codes can indicate problem such as bad PC board -or- PCB.
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