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Posted on Mar 03, 2018
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Kenwood Kettle Jug - SJ 480 Series - 1.7 Litre (3 pints) 220 - 240v - 50/60Mhz 2520-3000 W Light still operating on Kettle on/off switch but water not heating. SUSPECT ELEMENT IS BLOWN ? Replaceable ? Repairs & where ? Cost to fix (Labour / Part) Thanks - advice requested.

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  • Posted on Mar 03, 2018
 Mark
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Buy a new kettle as the labour of a repair will be more than its worth.

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 19, 2010

SOURCE: Dualit glacier blue kettle spare lid

Our kettle has just broken so if you'd like our lid? - if so I'll pop it on ebay?!

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Anonymous

  • 9 Answers
  • Posted on May 23, 2010

SOURCE: MG32 Cordless Electric Kettle: Power light shows on my kettle but water does not...

sounds like there's water in the element. Empty it out and let it dry out completely for a few days, and then try it again.
If the element is a concealed element (ie- you can't see the coils when you open the lid up) then there's probably a water leak into the sealed compartment.
Contact the manufacturer for a recommended repairer.

Anonymous

  • 5 Answers
  • Posted on Apr 25, 2011

SOURCE: My Kenwood SJ 480 kettle

You are correct in suspecting the element. You need a Torx bit to undo the screws.

Testimonial: "Thanks for the helpful reply! RCJ"

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Is there a way to calibrate without 3-50 pound weights?

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Bulb in Ikon kettle no longer lights up

I had this problem recently; I think my kettle have accidentally been turned on empty. The kettle has a safety for that, described as follows in the manual:
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Then they go on to tell you that there is an additional thermal cut-out, and if that is tripped, you have to send it back to Breville for servicing. However, it might not be that bad-- it wasn't in my case.

The heating connector and control is made by Otter, here's information that I was able to find about it on their website (Otter A1 and CS7 control and connector-- I think the kettle actually uses a CS4 connector, but the thermal cut out isn't described on that data sheet):
"The A1 control integrates to 360° cordless plug with element
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http://www.ottercontrols.co.uk/support-downloads/domestic-data-sheets

So what does this mean to you? If you look at the bottom of the kettle jug, there is a circular indentation that slots into the base. There are two white plastic things which I believe are part of the "latch out" described above in Otter's documentation. If you see them sticking out, they may be stuck in position instead of resetting as they should. Use something like a pencil eraser to gently poke them so they unstick, then put the jug back on the base. That should cause them to retract, and at that point your kettle should work again.
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We buy DeBruce Polish at debruce polish.com, this stuff really works.
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