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Posted on Feb 28, 2018

Our Camera keeps turning on and off and will not stay on. We have changed the battery and that didn't fix the problem. How can we fix this and if we are unable to fix ourselves, where can we get it fixed? Please find a repair center closest to our postal code of L4M 6M6. Thanks

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Anna Howze

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  • Posted on Apr 17, 2018
Anna Howze
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It's free support and you may end up coming out cheaper by upgrading your camera through their Canon Loyalty program than having it repaired. cool math games

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Anonymous

  • 130 Answers
  • Posted on May 30, 2008

SOURCE: Canon Power Shot S2 IS Digital camera does not turn on

Call Canon tech support. It's free support and you may end up coming out cheaper by upgrading your camera through their Canon Loyalty program than having it repaired.

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Anonymous

  • 55 Answers
  • Posted on May 08, 2011

SOURCE: Change the batteries message keeps appearing even

This actually a really common problem among Canon point and shoot cameras. There are a couple of methods that have worked well for others.

1. Open the battery compartment and remove the batteries. Then take a regular wooden pencil and place the eraser end down onto the battery contacts. Rotate the pencil to remove any corrosion. Sometimes a lack of proper battery contact will result in the low battery indicator.

2. Take a toothpick and wedge the tip under the battery contact and break it off. This will put more pressure between battery and contacts.

You can also try installing 3rd party firmware at http://chdk.wikia.com/wiki/CHDK_in_Brief
This is a bit technical and will probably void your warranty, but might be worth the try.

Anonymous

  • 10319 Answers
  • Posted on Jul 22, 2011

SOURCE: Hi, I bought my canon

You did right trying to operate this camera in the MANUAL MODE. Since the photos are blurry it will need to be serviced by a trained camera technician. Generally when the suto focus quits working the manaul mode if use will reset the camera. If any other reason such as yours the main circuit board must be at fault instead
You can go online and check prices for repairs which can be a general estimate
keh.com has the finest turn around with decent prices if you check

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This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

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The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

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Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

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Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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